Nicole Sheppard Email & Phone Number

Savannah, Georgia, United States

• Execute certification testing on G700 STC aircraft to support TIA testing• Advanced aircraft system testing and validation on G700 aircraft in preparation for certification• Provide on call technical assistance to Completions Operations for STC aircraft during new aircraft sales events• Develop and update Company Test Plans to ensure compliance with FAA regulations • Provide specialized technical assistance to troubleshoot production and completion aircraft builds to identify issues, root cause and solutions• Configure new and maintain Integrated Test Facilities to support new requirements and products• Define technical requirements for new products in the passenger cabin• Plan and develop acceptance test plans for new products and software• Perform and coordinate system acceptance testing and software black label testing• Generate test reports and associated documentation to release products and software for installation into service for the fleet

Savannah, Georgia Area

• Ensure program commitments are met and supplier deliverables are defined, documented, tracked and completed successfully• Support Entry-Into-Service platforms with required released documentation compliant with program releases • Support Gulfstream personnel with required training for the program products• Assist with development of training materials and teach program software overview courses• Fully manage program reliability activities to include reporting, billing and data management.• Monitor repair costs to the program to ensure program repair budget is kept on track• Track and report program repair data to ensure engineering personnel are aware of adverse trends• Assists in the development of manuals and training materials for the function of training courses for the company • Creation and maintenance of program website developed in SharePoint• Mentors team members and provides guidance in achieving goals and completing department initiatives• Maintains a current and up-to-date knowledge of technical developments within the given function/discipline• Strong organizational skills with the ability to manage multiple tasks, details and priorities, under extremely tight deadlines and schedules• Strong verbal and written communication skills, including ability to present information in a group setting to leadership

Savannah, Georgia Area

• Supported program leadership/management by assuming a leadership role in the creation of data packages/reports• Understood technical data to make recommendations to ensure documentation/reports were prepared in accordance with approved procedures and guidelines• Led cross-functional activities associated with assembling technical presentation material for management and leadership• Recommended solutions and exercised creativity and initiative to remove system/process roadblocks to ensure completion of activities within established schedules• Created and managed Requests for Conformity for leadership and management throughout the company. Point of contact for conformity requests related to all qualification testing and Flight Testing• Routinely interacted with senior management as the functional data point of contact for Problem Reporting and Critical Actions• Assisted in directing supplier and customer on-site presentations • Worked directly with supplier to ensure on-time deliverables to achieve goals in accordance with estimated completion dates• Prepared and presented performance reports, graphs, and charts to report status on new issues, processes, and/or initiatives

Savannah, Georgia Area

• Able to manipulate data effectively in Excel / Word / PowerPoint to produce charts of varying formats • Compiled and distributed weekly How Goes It reports, departmental travel expense reports, and team member availability schedules• Provided senior administrative support and interacted closely with project leaders/management to ensure daily operational efficiency• Prepared performance reports, graphs, and charts to report status on new issues, processes, and/or initiatives and coordinated the control and release of technical data• Utilized specialized software to onboard new employees including requests for equipment, software, and security access following policy and procedures within Gulfstream Aerospace• Worked independently with multiple responsibilities to ensure weekly commitments were completed on time• Interacted with senior management as the functional data point of contact• Assisted in new procedure development to ensure efficiency in all levels of the department• Maintained and coordinated technical data to support internal/external customers • Coordinated with group leaders to correct errors and discrepancies found in reports, scheduling, and access issues

Savannah, Georgia Area

• Performed advanced administrative support to the President and Corporate Office • Proficient in PC-based presentation software, word processing, spreadsheet applications and communication skills needed to collaborate as an effective team member • Responsible for maintaining reports, managing multiple calendar schedules, ordering and maintaining supplies • Projected a professional image while paying close attention to policy and procedures

Brunswick, Ga

• Provided high-level administrative support to the Manager, Corporate Office, and Owners of the company • Responsible for database system maintenance and training, office supplies purchasing, typing, filing, reception and telephone duties• Worked with employees within and across departments to achieve common goals • Projected a professional image through all levels of contact• Administrative support to ensure proper records management