Nicole Epperson Email & Phone Number

Chicago

This position allowed me to continue duties as a Guidance Consultant while further assisting with training new staff via call listening. I also maintained regular contact with new Guidance Consultants who were assigned to me to provide additional guidance with procedural and clinical issues following their training.

Chicago

My primary responsibilities as a Guidance Consultant included completing intake assessments, crisis stabilization, and provided referrals for ongoing therapy in a call center environment.

As an Intern with Heartland Alliance I was responsible for individual and group therapy focusing on issues dealing with substance abuse, mental health, LGBT issues, and HIV/AIDSI also completed intake assessments for new clients as needed and attend weekly staffings to discuss clinical issues and present current caseloads to a multiple disciplinary team.

My responsibilities at the Red Cross included answering calls from clients needing continued assistance after experiencing a disaster, responding to house fires, and providing clients with emergency funding for shelter, food, and clothing. I also assisted with general office work including entering and filing client cases, stuffing envelopes, and stocking.

As a Mental Health Professional I was responsible for providing psychiatric rehabilitative and case management services to chronically and severely mentally ill adults residing in a nursing home. While working as a member of the treatment team I learned to implement therapeutic programs as prescribed on Individual Treatment Plans of assigned clients and.

In this role, I provided direct care to individuals with developmental disabilities residing in a Community Integrated Living Arrangement. I maintained behavior programs on a daily basis, assisted clients with grooming and housekeeping tasks, and administered medications under the direction of a Registered Nurse.

M.A., Counseling Psychology

B.A, Psychology