Nicole Espera Email & Phone Number

Los Angeles, California, United States

o Perform rapid assessments and initiate life-saving interventions with the application of BLS, ACLS, and PALS resulting in quality care. o Excellent communication skills with staff and patients resulting in safe care and positive outcomes for patients.o Provide a high level of customer service and work with patients of all ages with diverse social, economic, and ethnic backgrounds while maintaining confidentiality at all times.

Los Angeles, California, United States

o Demonstrates effective communication skills that resultws in proper handling of specimens and appropriate report of rapid COVID-19 testing results.o Provides clear, verbal instructions to patients on how to execute the self-nasal swab.o Checked in patients, ran insurances, creates patient profiles, and assisted patients with registration for the COVID-19 testing POD which ensured a smooth system that had reports of patient satisfaction.o Disinfected glass dividers, tables, laptops and other items routinely to ensure cleanliness and a germ-free environment that did not contaminate specimens.o Provided a high level of customer service and worked with patients of all ages with diverse social, economic, and ethnic backgrounds while maintaining confidentiality at all times.

San Francisco, California

o Responsible for enrolling potential participants by thoroughly assessing each possible qualified individual in compliance with state and federal regulations.o An active participant in multiple outreach opportunities through community events and participation in networking meetings with community partners to contribute to the growth of the organization and create ongoing visibility in the community. o Conduct public education activities to raise awareness about coverage options available under Medicaid and Medicare.o Through respect, innovation, and compassion, helped individuals understand and access affordability options to optimize their health and maintain independence in their community.o Effective use of technology and office resource tools to accomplish job requirements and maintain relationships with community partners through the use of SalesForce.

San Francisco Bay Area

o Admitted patients to the facility by ensuring admitted patients were in par to the admissions criteria.o Coordinated all admitting departments operations and arranged physical, social, and emotional support services required including transportation.

San Francisco Bay Area

o Ensured staffing numbers were in par with state requirements by utilizing effective communication with the Nurse Managers and over 100 staff members and keeping an organized record of documents for state audits.o Demonstrated leadership and flexibility by assisting the Director of Nursing and Executive Director with state cases, which resulted in an expeditious resolution.o Managed building during weekends through effective communication between multiple departments to ensure facility operations ran smoothly.

o Assisted children with school work by assessing student work through fair and consistent measures resulting in an adaptability to multiple learning styles and improved communication skills with children of all ages.o Demonstrated flexibility and leadership skills by updating and creating a new curriculum plan for old/new students when needed.o Interacted with over 30-50 children during academic and play time, which resulted in the capabilities to manage a fast-paced environment that required quick thinking.

Newpark Mall

o Collaborated with sales to maintain an adequate supply of merchandise on the sales flooro Organized the stock room by using organization methods and ensured that attention to detail was establishedo Performed communication, organization, and leadership skills by ensuring that other associates were on tasko All skills performed resulted in a promotion to supervisor (Lead Stock)

Bachelor Of Science - Bs, Registered Nursing/Registered Nurse

Bachelor'S Degree, Health Services/Allied Health/Health Sciences, General

Associate'S Degree, Human Development, Graduated With Honors