Nicole Diaz Email & Phone Number
Who is Nicole Diaz? Overview
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Nicole Diaz is listed as We help Learning and Development Executives with our 4 US Patent technology, create the most hyper realistic simulations of their Enterprise software applications, so they can train their employees hands on. at Assima, based in Newnan, Georgia, United States. AeroLeads shows a matched LinkedIn profile for Nicole Diaz.
Nicole Diaz previously worked as North America Alliances and Partnerships Manager at Assima and Global Business Development Strategist Manager at Assima.
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About Nicole Diaz
As a global business development strategist at Assima, Leveraging our 4 US patents and my expertise in creating hyper-realistic simulations of enterprise software applications to help learning and development executives achieve their goals. With over 8 years of experience in the training and digital transformation industry, I have a proven track record of delivering innovative and impactful solutions to clients across various sectors and regions.I partner with CLOs, CTOs, learning leaders, business line managers, and change managers to understand their challenges and needs, and to offer them a complete product suite that solves them. Assima allows organizations to onboard users faster, train thousands of users at the same time, keep training assets ahead of the pace of change, unlock substantial savings, and drive adoption. Some of our clients include Toyota, Bank of America, Airbnb, Schneider Electric, HSBC, BNB Paribas, and many more. I am passionate about helping organizations future-proof their workforce with the right digital capabilities and accelerate their digital transformation without employee pushback. If you want to see Assima in action, PM me and you’ll receive free expert advice on your specific use cases - no strings attached.
Nicole Diaz's current company
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Nicole Diaz work experience
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Global Business Development Strategist Manager
GSA Multiple Award Schedule (MAS) MAS contract, 47QTCA22D0045
Manager Of Marketing Operations
Business Development And Marketing
Sales Development Representative
Proactive outbound prospecting and lead management. Acting as primary liaison between marketing and sales. First point of contact with new leads and building relationships through phone calls, campaigns, email, etc. Taking leads from marketing campaigns, qualifying them through discovery and scheduling appointments with Account Executives.Specialties: Business Development • Cold Calling • Email Campaigns • Process Improvement • Discovery • Qualifying • Scheduling • Documentation • Sales Pipeline
Internal Trainer
Passionate about helping anyone wanting to learn products, processes, industry, troubleshooting, testing, integrations, etc. Developing support to be crossed-trained technical support representatives, who in return are able to help full-suite clients with cross-product support cases. Therefore less passing of clients, one POC from open to resolution. Specialties: Recruiting • Onboarding • HRMS • Learning • Performance • Product Positioning • Content Creator • Content Management • Instructional Design • New Product Launches • Relationship Building • Process Improvement • Cross Functional Team Building • Project Administration • Strategic Planning • Product Requirements Documentation • Development Life Cycle • Problem ResolutionAnalyzed technical support's Product and SOP needs. Created, implemented and delivered Life Suite curriculum for technical support. Developed & delivered individualized onboarding curriculum for each Technical Support New Hire. Delivered ongoing standard operational procedures to the Technical Support Team; including SFDC, JIRA, TECH Connector, integration options, communication, SFTP, Integration Platform, advanced troubleshooting, community, and services.
Strategic Adviser
Technical Support Analyst
Passionate about customer satisfaction, exceeding expectations. Seeing client concerns through from initial report, through resolution. Engaging across multiple teams to have all available customer options discussed and outlined for best results, reducing escalations and adding value to the customer experience. Specialties: Troubleshooting • Resourcefulness • Testing • Follow-Up • Customer Relations and Communication • Relationship Building • Process Improvement • Cross Functional Team Building • Best Practices Consulting • Product Requirements Documentation Primary liaison between client and all SRt internal teams including PE, Services, Management and Operations. Providing all day-to-day customer communication, staying within and exceeding SLA. Investigating, diagnosing and analyzing all technical reported issues by customers. Documenting all recreating steps, scope, workarounds, outcomes and customer impact. Discovery due-diligence to communicate customer's environment, processes, error messages and/or issues.
Teller Operations Specialist & Services Manager
Leading teller operations manager for the North East Florida Region. Responsible for all transactions and services for the banking center. In addition to all cash reconciliation for the tellers, TCD, Vault and ATM. Completed all procurement, education of policies & procedures, scheduling, special orders and audits. Specialties: BCCR Audit • Policies & Procedures • Vault Management • ATM Management • Customer Relations and Communication • TCD Management • Process Improvement • Procurement • Training • Cash Management • Operations • SharePoint • Management • Scheduling • Escalations • Metrics
Bank Teller
Processing customer transactions quickly and effectively, uncovering any sales opportunities for bankers, performing account maintenance such as check orders, address changes, and resolving customer complaints.Duties and Responsibilities:• Processed customer transactions such as deposits, withdrawals, and payments.• Verified customer documents as well as customer identification for validity.• Addressed customer inquiries regarding balances, account information, and available products.• Provided overall outstanding customer service.• Matched customer needs with current products and made referrals that adhered to departmental goals.
Frequently asked questions about Nicole Diaz
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What company does Nicole Diaz work for?
Nicole Diaz works for Assima.
What is Nicole Diaz's role at Assima?
Nicole Diaz is listed as We help Learning and Development Executives with our 4 US Patent technology, create the most hyper realistic simulations of their Enterprise software applications, so they can train their employees hands on. at Assima.
Where is Nicole Diaz based?
Nicole Diaz is based in Newnan, Georgia, United States while working with Assima.
What companies has Nicole Diaz worked for?
Nicole Diaz has worked for Assima, Providence Technology Solutions, Ascentis, Silkroad, and Bank Of America.
How can I contact Nicole Diaz?
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