Nicole Fuller

Nicole Fuller Email and Phone Number

Managing Director Account Management at Express Scripts @ Express Scripts
st. louis, missouri, united states
Nicole Fuller's Location
Tavernier, Florida, United States, United States
Nicole Fuller's Contact Details

Nicole Fuller personal email

n/a
About Nicole Fuller

Nicole Fuller is a Managing Director Account Management at Express Scripts at Express Scripts.

Nicole Fuller's Current Company Details
Express Scripts

Express Scripts

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Managing Director Account Management at Express Scripts
st. louis, missouri, united states
Website:
express-scripts.com
Employees:
16421
Nicole Fuller Work Experience Details
  • Express Scripts
    Managing Director Account Management
    Express Scripts May 2023 - Present
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  • Express Scripts
    Senior Director Account Management
    Express Scripts 2012 - Present
    • Coach, mentor and provide performance development of twelve remote account staff • Develop and execute regional business plan to meet financial and performance goals including retention and growth of large Mid-West territory (15 states); 90+ clients; $1B in annual drug spend• Identify process issues and obstacles – develop solutions in collaboration with cross functional partners• Develop and maintain key client and broker/consultant relationships serving as senior level sponsor and escalation pointKey Accomplishments:o 1/1 Captain for Commercial Divisiono Commercial Division Senior Director Board Member
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  • Medco
    Director Account Management
    Medco Jan 2009 - Apr 2012
    • Directed and assessed account team delivery of service to clients and consultants for large Mid-West territory• Facilitate financial positioning for managing client renewals• Lead and/or participate in cross functional teams to support business goals• Solicit customer feedback to determine the organization’s effectiveness in meeting needsKey Accomplishments:o Top Performer in region for annual performance including renewals and upsell
  • Medco
    Account Executive
    Medco Jan 2006 - Jan 2009
    • Managed portfolio of $85 - $90 million in annual drug spend, including multiple coalition relationships• Executed complex client renewals and strategies • Prepared and presented client financial reviews including recommendations to optimize plan performanceKey Accomplishments:o Selected for company sponsored leadership programo Consistent high scores on voice of customer surveys and high renewal success rateo Met and exceeded annual upsell goalso Identified and recognized within Medco for management of challenging clients and coalitions
  • Teachers Health Trust
    Director Of Provider Relations
    Teachers Health Trust Jul 1999 - Oct 2005
    Las Vegas, Nevada Area
    • Developed a strategic plan and implemented medical PPO network for 40,000 lives including setting up of claims processing and network management software, department staffing, development of contracts and communications • Developed requests for proposals and quotes for various programs and services. Prepared analyses of proposals and quotes for action to be taken by Board of Trustees. • Negotiated contracts with partners including Pharmacy Benefit Manager, Utilization Management and Disease Management. Served as primary lead on implementation of new contracts and programs. Performed on-going evaluations of consistency and ease of administration of contracts as well as managed performance guarantees• Member of Senior Executive Team and Advisor to CEO on contract and partner issues• Served as coalition member on Health Services Purchasing Coalition - involved in hospital contract negotiations, community outreach and awareness and vendor review/implementation.
  • Teachers Health Trust
    Director, Service Department
    Teachers Health Trust May 1995 - Jul 1999
    Las Vegas, Nevada Area
    • Responsible for the day-to-day operations of the Service Department of a not-for-profit Health Trust serving 20,000+ members• Managed nine customer service representatives including performance evaluations and provided ongoing coaching to Service Team Members. • Resolved complex provider and participant issues.• Prepared and coordinated all benefit communications for participants• Organized and presented new hire benefits presentations for large groups
  • Teachers Health Trust
    Senior Service Team Member/Service Team Member
    Teachers Health Trust Sep 1991 - May 1995
    Las Vegas, Nevada Area

Nicole Fuller Education Details

Frequently Asked Questions about Nicole Fuller

What company does Nicole Fuller work for?

Nicole Fuller works for Express Scripts

What is Nicole Fuller's role at the current company?

Nicole Fuller's current role is Managing Director Account Management at Express Scripts.

What is Nicole Fuller's email address?

Nicole Fuller's email address is ni****@****dco.com

What schools did Nicole Fuller attend?

Nicole Fuller attended Unlv.

Who are Nicole Fuller's colleagues?

Nicole Fuller's colleagues are Berenice Reyes, David Cayce, Danielle Bulfamante Borra, Katherine Corkins, Kim P, Daniel Vazquez, Eileen Lawrence.

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