Lead a growth-oriented sales culture to achieve store business performance results.Ensure exceptional customer experiences through the application of the Five Below service model that empowers crew members to say yes to customers. Anticipate the needs of the customer and create an amazing store environment. Lead execution and maintenance of all company merchandising and operational standards ensuring consistency with Brand Standards. Lead Crew Member training, execution and maintenance of all Five Below services (balloons, ear piercings, buy online pickup in store, etc...)Develop a High Performing CrewHire and engage talented employees, with the necessary skills.Ensure people feel cared for and connected to each other and foster a culture that values and appreciates inclusion and diversity. Inspire accountability by providing training, coaching, and consistent feedback. Present facts clearly, coach effectively, and actively listen to inspire trust and respect of direct reports.Partner with District Manager and Human Resources for employee coaching / counseling, performance documentation and employee relations matters.Maintain an environment that is safe for customers and crew.Execute a talent plan that makes Five Below an employer of choice, attracts quality candidates, and retains the best talent.Foster career growth through individual development planning and performance coaching.