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A goal-driven, multi-talented technology/business leader, who has built a career at the intersection of business and technology. Seventeen years of consistent performance excellence with Mercedes-Benz USA in four increasingly responsible roles requiring diverse technological and professional skills. Led multiple high priority company technology/data initiatives to success. Provide the vital, connecting link between business and technology areas of an organization.
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Product Owner, ServicenowKpmg UsNew York, Ny, Us
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Manager, Risk Management ApplicationsKpmg Us May 2018 - Present
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It Project Lead, Aftersales Business DevelopmentMercedes Benz Usa Jul 2010 - May 2018Perform in a combined Senior Business Analyst/IT Project Lead role. Serve as point of contact within IT for entire ASBD GM area. Liaison with After Sales Business Development for all IT projects/enhancements/daily support. Consult with subject matter experts. Partner with the business to prioritize issues and requests. Elicit, gather, and document requirements. Advise on solutions to best meet the needs of the business. Manage expectations and ensure customer satisfaction. Manage Parts Data Warehouse. Responsible for ETL of daily, weekly, and monthly files into transactional, summary, and reference tables for use with Cognos and scorecard reporting. Manage team of consultants in terms of support, enhancements, and projects. Daily support of end users; troubleshooting. -
Specialist, Database & SystemsMercedes Benz Usa Mar 2006 - Jul 2010Served as a liaison with IT departments and analysts to utilize After Sales data for targeting and analysis. Analyzed data in Parts Data Warehouse and Cognos cubes from user perspective and made recommendations to improve. Managed and prioritized tasks. Worked with users and IT to continually improve the efficiency and effectiveness of data, systems and tools through development, improvement and integration. Ensured data integrity through application and data warehouse testing in QA environments.
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Product SpecialistMercedes-Benz Usa Mar 2003 - Mar 2006Montvale, NjServed as Project Lead for a six-person Warranty Scorecard team. Monitored and measured departmental targets, scorecards and KPIs to act on critical issues quickly. Provided expert support to MBUSA Management on all Warranty products (New Car Limited Warranty, Maintenance Commitment, Extended Limited Warranty, Starmark, and Goodwill). Developed and managed reporting models for analytical evaluation, trend assessment and expense/damage forecasting.
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Controlling AnalystMercedes-Benz Usa Dec 2000 - Mar 2003Montvale, NjDesigned and implemented warranty cost controlling and reporting instruments. Provided analytical resource and trend assessment for management and policy decisions. Provided analysis of financial risks with respect to current and future warranty policies/services. Made extensive use of Cognos, Excel and PowerPoint.
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Financial AnalystDress Barn Feb 1998 - Dec 2000Suffern, NyProvided daily, weekly, and monthly sales reporting, working out of the corporate home office. Maintained corporate dealer database (AS400). Oversaw reconciliation of monthly financials. Sales forecasting and planning. Utilized Crystal Reports and advanced query tools.
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Actuarial AssistantNew York Compensation Insurance Rating Board Jul 1996 - Feb 1998New York, NyCollected and analyzed data from Insurance companies. Trending and forecasting of rates.
Nicole Giuliano Skills
Nicole Giuliano Education Details
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Mathematics, Statistics, Computer Science
Frequently Asked Questions about Nicole Giuliano
What company does Nicole Giuliano work for?
Nicole Giuliano works for Kpmg Us
What is Nicole Giuliano's role at the current company?
Nicole Giuliano's current role is Product Owner, ServiceNow.
What is Nicole Giuliano's email address?
Nicole Giuliano's email address is ni****@****usa.com
What is Nicole Giuliano's direct phone number?
Nicole Giuliano's direct phone number is +184578*****
What schools did Nicole Giuliano attend?
Nicole Giuliano attended Suny Oneonta.
What skills is Nicole Giuliano known for?
Nicole Giuliano has skills like Leadership, Team Building, Vehicles, Sales, Customer Retention, Forecasting, Customer Satisfaction, Automotive, Business Development, Process Improvement, Sales Management, Cross Functional Team Leadership.
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2ritzcarlton.com, starbucks.com -
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Nicole Giuliano
New York City Metropolitan Area -
1gmail.com1 (206) 2XXXXXXX
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