Nicole Goldstein Email and Phone Number

• Work with People Ops on Sales Rep territory alignment and understanding of 2021 plans• Review Commission plans and work with Sales Team on collecting approvals and addressing questions• Build commissions report to accurately calculate commission payouts monthly, quarterly, and annually• Work with Accounts Payable and Payroll to ensure payment deadlines are met• Prepare monthly & yearly flux commentary for commissions payouts, and sales data

Managed Billing, Collections, and Cash Application• Facilitated major collections clean-up project with a surge of three additional temporary employees which successfully resulted in a 70% reduction of Aging balance in 3 months. Project included daily status reports to upper management.• Played key role in implementation of new ERP for 2/1/21 go live; developing and documenting new processes, tracking areas of risk, and working with ERP development team to brainstorm and log system enhancement requests• Worked with Sales Team to initiate monthly status meetings• Re-worked the company reserve policy for 2020 year end, resulting in a 680% adjustment• Prepared monthly & yearly flux analysis for AR Trade, AR Clearing, AR Payment plans, Bad debt, Credit Card Clearing

September 2019 - Present: Accounting Manager - RevenueJanuary 2019 - September 2019: Accounting Supervisor - RevenueOctober 2017 - January 2019: Sr. Revenue Analyst at Crown Castle (formerly Lightower)December 2013 - October 2017: Sr. Revenue Analyst at LightowerExperience with:Managing team of 5System implementationMonth end Flux commentaryReviewed all revenue revenue account activity monthly, reporting on service installations, renewals, disconnections, deferred revenue and amortization, unbilled revenue accruals, straight-line revenue adjustments, customer credits, CPI/price adjustments, and passthrough chargesReviewed account reconciliations for recurring revenue, non-recurring revenue, deferred revenue, finance charge revenue, amortized revenue, unbilled revenue, straight-line adjusted revenue, sales allowance, allowance for doubtful accounts, AR trade, and AR contraBad debt reserveAudit facilitationAcquisitionsEntity consolidations

• Supervised three AR associates overseeing billing, collections, and customer relations• Work closely with the FP&A and implementation teams to help with project budgeting and analysis; specifically relating to passthough charges• Review contracts, monitor backlog, and continuously work with the AP, implementation, and legal teams to ensure that milestone billings are processed timely and supported contractually• Identify inefficiencies and define and implement process improvements for various AR functions including creating reports to track and manage project status updates, billings, and cash application management• Build relationships with customers by leading regular meetings to collect payment, resolve invoice/payment discrepancies, and work together on process improvements that will eliminate future discrepancies• Report to senior and executive management on Project Status, AR aging, AR reserve, billing backlog, and cash application• Oversee all areas of AR for audit requests and month end closing, including delegating tasks and setting deadlines for AR and implementation teams• Review and approve cash applications and all customer invoicing ensuring billings are in agreement with customer contracts and purchase orders• Transitioned the AR function from the San Jose office to the Waltham office• Built AR team with the hiring of Associates and participated in the hiring for other various finance positions• Lead in the implementation of the AR module in a new ERP system; making decisions on customization, reviewing test scripts, and testing• Currently helping to transition all AR functions to a new team at Crown Castle