Account: Hollister/ Abercrombie -Support paid social campaigns to ensure alignment with client goals and objectives.-Guide client services and foster strong client relationships.-Develop and maintain relationships with paid social partners to drive performance growth.-Contribute to the creation of media plans that exceed client expectations.-Oversee campaign builds, quality assurance (QA), and optimization efforts.-Review and analyze client data to monitor and enhance campaign performance.-Build and nurture relationships within the client services team and with external clients.-Analyze and interpret large sets of data to inform campaign strategies.-Present insights and campaign results using PowerPoint to internal teams and clients.-Generate innovative ideas and solutions to meet client needs.-Stay up-to-date with market trends, research, and ongoing training.-Apply insights and learnings to continuously improve campaign performance.-Take full ownership of assigned tasks, ensuring timely and effective completion.

Account: Paramount+-Draft and distribute quarterly flighting schedules to contracted networks, ensuring financial alignment, CPM optimization, and adherence to purchasing guidelines.-Support senior buyers and managers with client deliverables and entirety of campaign process ensuring optimal placement and efficient pricing.-Implement a "buy planning" approach for marketplace negotiation, to strategically allocate spend.-Prompt reconciliation of monthly invoices from contracted networks to facilitate a smooth billing process. -Communicate with contracted networks for real-time updates on deal- deliveries, exploring ADU opportunities to enhance deals.-Attentively monitor the delivery status of underperforming deals.-Offer guidance and assistance to clients and the Brand Strategy and Traffic teams.-Gather materials for quarterly audits, ensuring consistency in terms of dollars, CPMs, and unit counts; documenting all data in internal documents for clients to review.

-Collaborated closely with senior management to optimize administrative workflows, resulting in increased efficiency and productivity within a diverse team setting.-Utilized data analytics tools, including Microsoft Excel, to create comprehensive reports from POS data. These reports were instrumental in making informed business decisions, including assessing statistics and generating client reports.-Managed a member database, streamlining the onboarding process with informative logistics and data visualization.-Effectively resolved financial and account discrepancies, leading to an 18% increase in customer satisfaction reviews, due to collaborative efforts with team members in addressing client concerns.-Conducted precise transactions while providing outstanding customer service, contributing to a 25% increase in customer retention through teamwork and effective communication.-Trained employees to use company software and Microsoft Office tools, ensuring strict adherence to data security and privacy regulations in our collaborative work environment.

-Leveraged data, utilizing Google Analytics, to achieve a 20% increase in positive customer engagement metrics through social media campaigns, demonstrating the power of data-driven strategies.-Coordinated media buying with a strong focus on organizational and project management skills, effectively utilizing data analytics and KPIs for campaign optimization.-Created compelling visuals and ad content, leading to improved ad reach and engagement metrics, resulting in a significant increase in campaign performance.-Managed client communication across various channels, providing prompt, data-driven responses, and ensuring accuracy for strategic planning.-Provided essential administrative support to senior management, actively using PowerPoint for research gathering and presentation of key findings.-Prioritized and delegated tasks to meet strict project timelines, contributing to the team's overall success through clear communication, shared insights, and support when needed.