Nicole H. Email and Phone Number

Generate and qualify new leads to drive business growth.Engage with potential partners via email, phone calls, and chat to introduce Klarna's payment solutions and identify sales opportunities.Collaborate closely with sales and marketing teams to refine lead generation strategies and ensure smooth lead transitions into the sales pipeline.Establish new processes and contribute to tool exploration and development to enhance pipeline management.Supervise the Mexico team across departments including calls, chats, and email as a bilingual team member.Post weekly updates on Klarna Post Klub to inform and engage the internal team.Resolve upcoming technical and business relationship issues with clients.Employe a dual B2B and B2C approach to client interactions.

Manage and optimize social media platforms (Facebook, Twitter, LinkedIn, etc.) to enhance brand presence and drive engagement. • Develop and maintain Wordpress websites, ensuring SEO best practices, SSL integration, and site speed optimization. • Regularly create and publish engaging blog posts that align with company goals and industry trends. • Design eye-catching graphics, flyers, and other visual content using tools like Canva to support marketing campaigns. • Develop and execute strategic marketing plans to acquire and retain customers across various digital channels. • Implement and manage day-to-day online campaigns, including paid social, paid search, content marketing, organic search, and email marketing. • Monitor and analyze campaign performance metrics to optimize strategies and achieve KPIs. •Collaborate cross-functionally with internal teams to ensure alignment of marketing efforts with overall business objectives. • Stay updated on industry trends and best practices in digital marketing and apply them effectively.

Onboarding: Orienting new hires to the organization and ensuring they have the support they need to succeedVerified i9 forms, background checks, drug screening, payroll set ups, and support recruiters with career fairs.Experience scheduling interviews/meetings using Microsoft OutlookApproved, Post, and edit requisitions and job descriptions for Principal Investigators.Managing the process of employee terminations.Collaborated and work closely with HR Information system team and HR Business Partners to ensure the process flow are in line with organizational goals. Partner with hiring managers to understand position requirements, identify potential sources to find qualified candidates, and develop a recruiting strategy and process. Follow all HR guidelines and policies in place.Responsible for targeting, contacting, and qualifying strong candidates to help align the workforce with the strategic goals of the organization. Complete references and assessments. Manage recruitment process for a requisition load of 20-50 openings.

Associate Management - Counsel associates on performance, attendance-related issues, etc.Support associates and supervisors with routine, day-to-day HR questions, needs, and inquires, guideteams to the right resources to ensure quality and timely solution. Follow-up with account manager on results (systems: Bullhorn/ Ulti Pro / Microsoft Teams/ Timesheet / Outlook/ Microsoft Suite).Associates coordination/ Management at the Client facility (PSEB warehouse).Candidate Acquisition - Maintain an ongoing understanding of the recruiting needs of the client.Associate Onboarding - Provide information necessary for associate to obtain benefits if applicable, retrieve paystubs, make changes to tax and payroll forms, etc.Communication and Documentation - Document all activities including, but not limited to information relevant to the process of candidate acquisition, screening, placement and management.