Nicole Hamby Email and Phone Number

Maintain effective relationships with peers, team and management to communicate effectively, collaborate across departments and strategically implement solutions. Ensures performance plans are set, maintained and continuously improved. Performs analysis and makes staffing adjustments to match the workflow and ensures adherence to proper work methods.• Manage projects in change over • Implementation of WMS and conveyor systems.• Analyze, evaluate, and improve operations work flows to maximize time• Proactively identifies and implements process improvement initiative using Lean tools• Developed strategic approaches and creative solutions to track system defects across the operation• Create tools and dashboards to aid in tracking operational standards and KPIs.

Supports commitment to customer service in the performance of all job duties. Implements operational plan to achieve designated objectives, established performance goals, and quality standards. Drive change management by uncovering opportunity areas to improve operational performance. • Prioritize projects and deliver results in ambiguous circumstances• Facilitate all activities in 1.1M sq. ft. startup facility for online direct to consumer shipping.• Oversee 16 leads with 200 direct associates across picking, packing, and loading functions.• Identify system defects and collaborate with developers and management team to create effective solutions• Data analysis and reporting experience with exceptional attention to detail

Supervises Front-end administrative duties, and oversees cash flow requirements. Maintains ledgers and verifies quarterly labor, material cost through labor and expense reports using Microsoft excel. Serve as a liaison between departments, staff and customers.• Directs 100 employees engaged in sales, inventory, and reconciliation of cash receipts.• Ensure adherence to all company policies and procedures in the absence of the Store Director.

Finalizes and reconciles all phases of the accounting process. Maintains accounts receivable documentation, tracks expenditures to monitor account balances, analyzes budget expenses and generates reports. Prepares year-end closing entries. Accountability for cash flow requirements. Performs responsible administrative support and secretarial duties.• Compiles financial data reports for a store that generates revenue in excess of $24M a year.• Serves as liaison between Payroll, Benefits, Human Resources, and Store Management.

Develops departmental budgets reports for each quarter; coordinates departmental purchasing reports. Determines merchandise price schedules and discount rates using financial spreadsheets, expense reports and budget projections. Facilitates monthly and quarterly physical inventory counts. Certifies compliance with product handling procedure in accordance to company policies. • Department ranked Best of 12 stores.• Surpassed all sales goals by 15% in Southern California Division.• Increased sales by 50% in one year