- Workflow and practice management, ensuring operational efficiency and strategic alignment.- Develop and streamline operations, implementing procedures that enhance productivity and team coordination.- Oversee staff management and training, fostering a motivated and cohesive team environment.- Direct marketing initiatives, including graphic design, social media, and newsletters, to enhance brand visibility and client engagement.- Analyze data to identify and implement efficiency improvements, supporting informed decision-making and continuous improvement.- Manage ASIC services, overseeing registrations, compliance, and data integrity to maintain regulatory standards.- Handle accounts receivable and payable, ensuring financial accuracy and timely transactions.- Manage client engagement contracts and Xero subscriptions, optimizing resource allocation and client support.- Provide executive assistance to partners, facilitating seamless operations and effective decision support.- Plan and execute company events, enhancing client relationships and team morale.- Efficiently manage remote work operations, ensuring productivity and cohesion across virtual teams.- Oversee audit insurance clients, adapting client experiences to meet evolving demands.- Support accounting, budgeting, and financial reporting, ensuring transparency and fiscal responsibility.- Guided clients through Covid-19 stimulus applications.- Coordinate entity setups and documentation, streamlining onboarding for new clients.- Maintain and update website content via WordPress, enhancing digital presence and client access.- Manage ATO lodgements and compliance reports, upholding accuracy and regulatory standards.- Cultivate strong client relationships, prioritizing care, satisfaction, and ongoing engagement.- Ensure accounting compliance, staying up-to-date with industry standards and best practices.- Evaluate workflows regularly, implementing key improvements for enhanced efficiency.

- Handled follow-ups, picked up items, and coordinated with other professionals to guarantee a seamless event day- Coordinating events per schedule - Helped to train waitstaff and kitchen staff on proper event procedures- Acted as a dedicated team leader and took action when necessary

- Answered phone calls, greeted clients, and handled all front desk responsibilities- Oversaw task regulation, and daily management of principal projects- Handled cash transactions- Efficiently used MYOB software- Organise and dispatch all orders- Provided reports, ad-hoc analysis, annual operating plan budgets, monthly cash forecasts, and revenue forecasts- Handled the sorting and distributing of mail and oversaw front desk operations- Monitored and recorded department inventory- Served as an assistant to all administrative personnel and acted as a first point of contact for visitors and customers

- Customer service - Gift wrapping, gifting ideas - Stocking - Cash handling/banking - Management Administration - Cleaning - Staff training - Phone service - Merchandising

- Balloon Artistry- Customer Service - Cash handling - Phone Service - Stocking - Merchandising - Cleaning