Nicole Heisel Email & Phone Number

Sioux Falls, Sd, Us

Sioux Falls, Sd, Us

East Rutherford, New Jersey, Us

Develop and maintain quality systems that support the daily manufacturing operations to meet product and process quality metrics. Work closely with operations team members, team leaders, technical support specialists, business unit leaders, etc. Main duties entail area inspections prior to solids charging to vessels or heel removal from filters &/or dryers, perform equipment cleaning verifications, serve as plant floor support during processes, conduct internal audits, assess and approve deviations, assist with CAPA plans, complete investigations of OOS/OOT and other nonconformances, review and approve production records, perform disposition of product/in-process materials/raw materials, etc. This position adheres to DEA, EPA, FDA, and cGMP regulations.

Miami, Fl , Us

Sioux Falls, Sd, Us

Responsible for setting up the schedules for staff for room coverage, environmental testing, allergen testing, internal audits, etc. Assisted in developing, writing, and updating SOPs, HACCP, and SQF documents. Experience supporting Regulatory (i.e. USDA, FDA, Dept of Ag, etc.) and 3rd Party audits (i.e. SQF Certification, Military, etc.). Acts as a floater covering incoming product inspections along with preoperational and operational inspections for all production lines (cheese, sauce, bakery, and sandwich line). Performs APC and Coliform swabbing, plating, data entry, and trending. Trains other QA techs on policies, procedures, etc. Writes up and tracks CAPAs. High communication skills are required for this position and ability to work across departments. This position covers experience with HACCP, FDA, SQF, and USDA regulations within the food manufacturing industry.

Developed and set up recipes, catering packages, and marketing. Ordered supplies and equipment, handled accounts payable and receivable, and managed up to 10 temp employees depending on contracts.

Sioux Falls, Sd, Us

Worked night-shift as a QA technician at the Orion factory in Sioux Falls, SD. Followed GMP/GLP. Tested product batches for pH, salt, thickness and width measurements, taste appeal, visual appearances, and smell. Validated metal detector with and without products. Reported any issues with production lines, products, or malfunctioning equipment to upper management. Documented and reported any violations on the production line with workers, equipment, or products. Made decisions on corrective actions over the night shift (forced the line to shutdown, had contaminated products discarded, rejected batches, had sanitation teardown and clean equipment, etc) . Inspected equipment and oversaw that sanitation correctly cleaned equipment before signing off on the bakery, USDA, cheese, and sauce rooms and opening rooms up for production.

New York, New York, Us

Assisted VIP and high profile clients with questions and concerns regarding their credit card accounts. Followed company policies to assist and resolve any issues on Citi credit card products for the client. Handled sensitive client information securely. Performed inbound and outbound calls in a call center environment. Met monthly goals (net promoter score, client feedback score, quality monitoring score, etc).

Basel, Baselstadt, Ch

Worked parttime under a temp agency. Worked in the R&D department at the Novartis Larchwood location. Performed ELISAs and assisted with organization of freezer documents.

San Francisco, California, Us

Collected payments on front end through back end business and home equity accounts. Worked with clients to resolve account issues and educated clients on account information. Performed inbound, outbound, and cell campaign calls in a call center environment. Handled sensitive client information securely. Also, met monthly goals and quality assurance requirements to meet bonus structures.

Prepared mobile phase, standards, and stock solutions. Maintained lab notebooks, calibration logs, equipment logs, and reagent logs. Setup excel databases along with daily reports. Analyzed samples by HPLC, IC, and ICP-AES procedures. Programmed new methods, cleaned, and repaired the Waters HPLC unit, the Dionex ICS-2100 (anion and cation) unit, the iCAP 6000 (radial) series, the YSI 6600V2 sondes, etc. Created and updated standard SOPs along with implementing new lab equipment. Analyzed water parameters (pH, Cond., DO, carbonate) and performed visual observations on bioreactors and bench top studies of Sago Pondweed. Tested and sustained bioreactors with a fertilizer regimen. Tracked inventory and ordered lab equipment and reagents. Coordinated with other management teams on solving issues that occurred. Assisted with building projects (tank setup, greenhouse assembly, plumbing, etc.). Trained new lab employees on methods, equipment, and database entry. Supervised and kept laboratory employees on task and set objectives for lab technicians. Posted available lab job openings online, screened resumes, and interviewed potential lab tech candidates. Worked with other departments to ensure federal and state regulations were followed and implemented in the lab.

Brookings, South Dakota, Us

Isolated and enriched thermophilic cellulose degrading microorganisms. Compared efficiency of each culture under SSF conditions with Saccharomyces cerevisiae. Made media and subcultured microorganisms. Maintained a lab notebook and databases. Analyzed samples by HPLC. Cleaned and repaired the Waters HPLC unit. Trained undergraduate students on how to run samples on the HPLC unit (Breeze software). Ordered and restocked lab reagents. Taught accredited lab course material to undergraduates: General Biology Lab (BIOS-151L/153L) and General Microbiology Lab (MICR-231L). Assisted students with questions. Showed students how to perform good lab practices, dilutions, gram stains, microscope work, streak plates, and spread plates. Prepared quiz and test questions with other GTAs. Graded quizzes and coursework along with maintaining a digital and paper copy of the students' grades.

Building 32, Suite 400, Overland Park, Kansas, Us

Performed bovine virus titrations and equine plaque assay titrations on stocks and seeds. Performed potency testing on bovine and canine modified live virus vaccines. Performed viricidal activity testing on bovine modified live virus products. Read tests by fluorescent antibody and cytopathic effect. Qualified new sentinel serials and single viruses. Revised SOPs. Carried out pre-purchase growth promotion tests on media and serums, along with qualifying positive references. Calibrated micro-pipettes and tracked equipment undergoing repairs. Inspected livestock and lab animals.

Basel, Baselstadt, Ch

Test animal vaccine products according to government and company standards. Assist/Perform basic animal laboratory techniques/procedures as per training and SOP (vaccine challenges, toxin testing, safety testing, and titers - hamsters, guinea pigs, mice, rabbits, horses, pigs, and cattle). Perform injections via various routes. Perform pathogen passages and cell line maintenance in live animals.