-Sourcing potential candidates through online channels (e.g. social platforms and professional networks.)-Assess candidate information, including resumes and contact details, using our applicant tracking system.-Manage recruitment and selection processes (resume screening, screening calls, interviews etc.)-Recruiting passive candidates, through phone calls, emails, and general relationship-building.

•Sources resumes of qualified candidates for specific job orders, using job boards, applicant tracking systems, company websites, etc.•Conducts phone interviews to pre-screen candidates, verifying their qualifications, availability and compensation requirements; documents these interviews.•Sets up interviews between candidates and hiring managers.•Is involved in recruiting passive candidates, through phone calls, emails, and general relationship-building.•Makes recommendations on additional candidate pools and recruiting techniques, after evaluating market conditions

-Answer an average of 80 inbound calls per day-Handled and resolved customer complaints -Escalated priority issues to the high-level management.-Completed call notes and call reports as necessary and updated them in the CRM.