Excellent Organizational Skills Telephone Answering, 4-Line SystemStrong Customer Relations Skills Word Processing and TypingAdaptable to Change Ten key Calculator/RegisterComputer Proficiency FilingData EntryOperating Systems: Windows XP, Vista and Windows 7Office Software: Microsoft Office (Word, Excel, PowerPoint, etc. ver. 2003, 2007); Major Responsibilities: Entering guest reservations and appointments into reservation systemQuality control for reservations system dataDistributing messages to supervisors and coworkers within my teamPreparing delivery orders for on-site pick upAnswer phones and maintain customer relations while representing the company in acourteous and professional manner

Major Responsibilities:Customer relations and sales with an emphasis on courtesy and exceptional customersatisfactionResponsible for managing floor and maintaining inventory stock levelsKey team member to resolve customer complaints and ensuring continued customer satisfactionProcessed payments for customer purchased itemsAccomplishments:Promoted to cash lead and made responsible to be central control point for registerissues and collection and delivering excess cash to managementCreate point of sale displays using creativity and marketing experience