Nicole Johnson Email and Phone Number

Spectrum Migrant Resource Centre is a one-stop-shop catering for the needs of newly arrived and established migrants and refugees. I provided HR services to the Multicultural Home Support Service program that provides specialist multi-lingual home support to frail, aged and people with disabilities, employing over 220 support workers. In this role my responsibilities included:Providing technical advice, direction, guidance and support to managers and staff on Human Resources issuesManaging the recruitment, selection, orientation and exit interview process for all staffDeveloping, implementing and monitoring HR policies and proceduresImplementing training and development in accordance with the needs of the programManaging the counselling, mediation, disciplinary and performance process for all staffProviding advice on the operation of industrial awards and agreements

Hockley and McClelland are a boutique human resource consulting and recruitment group that partners with organisations to assist them reach their full potential. In this role my responsibilities included:Reviewing and rewriting Human Resources policies and procedures which resulted in a 100,000 word HR ManualWriting a series of articles on HR ‘hot’ topics for use on the Hockley and McClelland website and blogDeveloping and documenting two interactive questionnaires designed to give clients a detailed insight into their Human Resources needs of their business

The Victoria Council of Social Service is the peak organisation of the non-government, social and community services sector in Victoria. In this role my responsibilities included:Reviewing and rewriting the “Employing People Manual” which resulted in a 40,000 word documentPresenting and seeking comment on the Manual draft to the organisations feedback groupAttending a seminar on the Fair Work Act and assessing its implications for the ManualLiaising with legal and industrial relations organisations, Editors and Publishers for the Manual

Delacamp Australia is a leading supplier of parts, components, consumables and office equipment to the office machine industry worldwide. The Asia Pacific head quarters are located in Melbourne and employ more than 120 staff and services the entire Asia/Asia Pacific region. In this role my responsibilities included:Provided technical advice, direction, guidance and support to managers and staff on Human Resources issues and guided employees to comply with the company’s HR policies and proceduresManaged the recruitment, selection, orientation, appraisal and exit interview process for all staffDeveloped, implemented and monitored HR policies and procedures and consistently evaluatedManaged the counselling, mediation, disciplinary and performance processes for all staffAdvised on the operation of industrial awards and agreements, developed and negotiated enterprise based on agreements and managed award rates and conditions of employmentDeveloped and managed OHS and EEO policy and proceduresAdministered Work Cover programs and claims, liaised with external industry consultants and insurance providers, administered the claims process, developed and oversaw the management of return to work plans

Jewish Care is the major provider of residential and community care to the Victorian Jewish Community, with over 550 employees and 10 sites across Melbourne. In this role my responsibilities included:Provided direction, guidance and support to managers and staff on Human Resources issuesManaged the recruitment, selection, orientation, appraisal and exit interview processes for all staffDeveloped, implemented and monitored HR policies and proceduresImplemented training and development in accordance with the needs of the organisationContributed to management of counselling, mediation, disciplinary and performance issuesContributed to management of remuneration and rewards, including salary packaging programProduced reports on the status and trends of Human Resources within the organisationNegotiated with unions, participated in the development of the Enterprise Bargaining Agreement and administered award rates and conditions of employment

Visy Paper is the world leading Australian based packaging, paper and recycling company. In this role my responsibilities included:Established and monitored Occupational Health and Safety policies and practices; developed, implemented and maintained the Safety Map systemAdvised, educated and consulted with employees and management on Occupational Health and Safety legislative requirements, including the ability to relate OH&S to business prioritiesCoordinated manual handling and risk assessment auditsManaged Work Cover claims, liaised with medical and legal practitioners, managed injury, rehabilitation and return to work issuesReviewed and coordinated training needs and programs, delivered OH&S and orientation trainingDeveloped, implemented and maintained Quality Management System and managed customers’ quality issuesCoordinated and facilitated Safety and Quality committees.