Selected as FY20 Q4 Coach of the Quarter by the AMER Professional Services VP for ability to keep the project team focused through very challenging scope and financial gaps while making smart leadership decisions Achieved double digit YoY Professional Services revenue growth for the west region in FY20 Q1, a first for the west region in 3+ years Achieved 130% to plan for the Central Division for Professional Services Profitability in FY19Selected to own the AMER revenue forecast, accurately forecasting revenue for 4 quarters straight within 1% on a $135M annual businessServed as a point of escalation for 75+ Customer engagements simultaneously, while managing 8 direct reports, ensuring that customers receive a consistent, successful, high-quality service delivery experience Implemented operational policies, framework and methodologies to drive team and project efficiencies Drive forecast accuracy towards assigned revenue and OP targets while balancing utilization, margin integrity and profitable service growth

Successfully managed over 100 unique projects, with up to 5,000 hours of professional service hours budgeted per project, averaging $500,000 in revenue recognition per quarter. Delivered high customer satisfaction for over 25 different storage-related professional service engagements simultaneously including over 15 different Global Fortune 500 companies.Served as the Technology Pillar Lead setting standards for our tools and systems by providing training, documentation and oversight to my peers on best practices and company standards. Selected as one of two Project Managers to serve on the Tiger Team focusing on setting standards and creating documentation to teach peers how to manage a Unified Compute Platform engagement.Managed a team of up to 15 Technical Consultants throughout on each project through the planning, design, implementation and close phase of each project focusing on risk management and mitigation. Ensured that project milestone dependencies and ownership are assigned and delivered on schedule, within scope and according to the overall project plan.Deliver high forecast accuracy by ensuring that project milestone dependencies and ownership are assigned and delivered on schedule, within scope and according to the overall project plan.

Strategically managed the Cheesecake and Artisan Bread business in 251 Super Target’s bakery through inventory management, product allocation, sales forecasting and inventory troubleshootingBudgeted $4.5M over 3 months to properly balance sales, markdowns and receipt spending through purchase ordersForecasted and implemented a King’s Hawaiian bread roll strategy for an expected 400% increase in inventory during Thanksgiving and Christmas and sent communication to stores to ensure guest satisfaction over the holiday season

Developed a toolkit for Business Analysts to optimize low volume assortment strategies in the Perishable division based off sales dollars and shrink percentageCreated recommendations for the bagged salad spring assortment in 400+ low volume Pfresh storesForecasted and tracked advertisements for the Grape, Citrus and Tropical categories for 251 Super Targets

Enhanced and elevated the current onboarding experience for new customers to ensure guest satisfaction by opening checking accounts and tracking their experience at four competitor’s banksImplemented webpage updates to the TCF Bank website though the IT department to strengthen TCFs brandHelped pilot TCF's Change makes Change charity program.