• Writes action descriptions for films and episodes of TV, for the benefit of visually- impaired audiences• Delivers description assignments by their deadlines, while maintaining a high level of quality and attention to detail• Familiarity with ADR Master 2

• Conducts and integrates research on real-world art history featured within the show• Maintains consistent schedules for writing, recording, and releasing episodes• Coordinates with the show’s sound designer on all music and sound effect selection• Initiates and implements cross-promotion opportunities with other podcasts• Fulfills Patreon member benefits, such as: posting behind-the-scenes content; mailing merchandise; hosting monthly video-chats on Discord• Tracks monthly income from Patreon, advertisements, and merchandise sales, and ensures timely payment to the creative team• Runs the show’s Instagram and Twitter accounts, maintaining a consistent posting schedule when not on hiatus

• Reads and provides constructive feedback for scripts submitted to Austin Film Festival’s feature film and pilot script competitions• Delivers the script notes in a timely manner, averaging the Festival recommendation of at least five scripts every two weeks

• Promoted in December 2016 from Patron Services Associate to Supervisor• Acts as the liaison for communication with other departments, including Development,Marketing, Production, and Artistic Planning• In charge of the on-boarding and training of new Patron Services staff• De-escalates patron complaints and/or problems• Assists patrons with ticket purchases and exchanges, both over the phone and in person atthe theater box office• Answers patron questions regarding upcoming events in the current season• Demonstrates superb customer service in all patron interactions, either over the phone or in person• Collects and documents detailed sales data after the conclusion of every performance• Proficient in both OvationTix and PatronManager POS systems

• Provided exemplary customer service to all guests visiting the boutique• Guided guests’ selections of coffee and coffee machines by virtue of extensive, in-depthproduct knowledge, and facilitated this through detailed machine demonstrations andcoffee tastings• Handled consistent high volume traffic calmly and efficiently, both on the sales floor andat the POS system