Nicole Langston Email & Phone Number

Mentor, OH, US

Remote

• Editing, proofreading, and copywriting content for a diverse range of industries in a variety of formats to promote engagement, increase visibility, and build greater brand awareness. Ranked a Top Rated provider on.
• Applied creative editing with a special focus on syntax to improve clarity, flow, and impact.
• Instructed writers with constructive feedback and writing best practices to promote growth.
• Helped clients more confidently engage their audience by providing creative insights and feedback.
• Customized tone/voice and adapted to various editing styles to meet specific customer needs.
• Managed content on a variety of CRMs.

world-wide

• Developed and submitted successful proposals that addressed the needs of customers in a variety of industries. Managed assignment and development of RFP content from start to finish, collaborating with SMEs and other.
• Analyzed all RFP documents to identify specific customer needs/requirement to increase proposal success.
• Implemented company, security, and industry best practices to ensure compliant responses.
• Acted as liaison between project team and SMEs, working cross-departmentally to track down and confirm accurate information.
• Established timelines and workflows to ensure projects progressed on schedule.
• Facilitated kick-off meetings to connect with key stakeholders and fostered team communication throughout proposal lifecycle.

Toronto, Ontario, Canada

• Organized the production of content for customer blogs while ensuring SEO best practices. Provided constructive feedback to writers and led weekly writer scrum meetings via Zoom.
• Defined the weekly lifecycle of content production, ensuring timely delivery to customers.
• Edited and proofread content, aligning it to specific customer requirements.
• Managed content creation calendars and CRM updates.
• Provided regular constructive feedback to writers and coached writing team on creative writing best practices.

Edinburgh, United Kingdom

• Assisted with the creation and proofreading of marketing material for a busy tour operator. Supported the production of mailers and brochures as well as management of a customer contact database.
• Editing and writing copy for marketing materials, website content, and the annual brochure.
• Liaising with publisher and creative designer to produce advertisements and brochure.
• Sourcing images for social media advertisements.
• General support tasks including data entry, file updates, and sending out mailers.

Edinburgh, United Kingdom

• Oversaw the daily management, printing, and packaging of customer travel documents. Regularly updated highly detailed, time sensitive hotel contracts in CRM.
• Generating, reviewing, and accurately packaging all client travel packages.
• Supported sales team by updating complex contract data in reservation model to ensure accurate pricing/discount information.
• Collaborated cross-departmentally to solve contract and IT issues.
• Created workflows while prioritizing time sensitive tasks to ensure timely delivery of products.

- Proofreading and editing articles- Carrying out research to update yearly diary- Writing copy- Producing a book review - General administrative tasks

Master'S Degree, Creative Writing

Bachelor'S Degree, Professional Writing