Nicole Hendricks Email and Phone Number

- Coordinate and facilitate Release Planning Sessions, Service Transitions and Boilers (Software Releases into the Production environment).- Logging of Change Requests (CRQ) and facilitate approval thereof.- Ownership and improvement of Release Deployment process.- Post Implementation Checking (PIC) Coordination and CRQ Closure.- Conduct Retrospective where necessary & ensure outcomes are executed.- Effective co-ordination of Contracts and Procurement requirements in order to procure successfully.- Implementation of Procurement Policies and Procedures.- Procurement best practices.- Facilitate acceptance and invoice approval processes. - Ensure accurate Receipting of goods delivered/services rendered.- Provide support in terms of budget analysis and budget availability.- Budget preparation and forecasting.- Manage OPEX and CAPEX Budgets.- Ongoing engagement of all suppliers and stakeholders in order to ensure effective and efficient compliance with all relevant processes and procedures.

- Responsible for procuring IT Software for the major brands within the Renewals Department.- Validating all order requests from Renewal Account Managers and Sales Operations.- Ensuring that all purchase orders are accurately placed on Resellers according to their specific requirements.- Reconciling and maintenance of all orders in Sage Accpac.- Ensuring accurate ROE at the time of order from all orders received from Sales Ops.- Ensuring that all price changes from Suppliers are applied. - Responsible for managing ETA’s and ensuring that SLA guidelines adhered to.- Assisting Finance with anomalies where monthly reconciliations and payments are concerned.- Working in harmony with the various teams in order to procure successfully (sales, accounts and the suppliers).

Key Responsibilities:- Engage with internal stakeholders and third parties on sourcing activities- Deliver Savings target which is a percentage of spend per category- Increase and maintain supplier payment terms without any reductions in payment days- Migrate targeted percentage of spend to Vodafone Procurement Company- Negotiate regional deals on behalf of African Operating companies- Negotiate contractual terms with third parties and manage contracts to finalisation- Ensure implementation of Category Strategies for the targeted volume of spend- Continuous improvement of operational efficiency- Ensure targeted volume of spend is sourced through catalogues - Determine sourcing approach for business requirements, including adjudicating tenders, benchmarking, etc.- Implementation of agreed Black Economic Empowerment Procurement Strategy- Health and Safety – Consequence Management for high-risk suppliersKey Achievements: - Consistently exceeded Savings targets for responsible Category i.e. IT Professional Services- Awarded Certificate of recognition for delivering excellent work performance in the CVM space

Key Responsibilities:- Deliver Savings Target- Implementation of agreed Black Economic Empowerment Procurement Strategy- Execute day-to-day activities in line with company policy in order to mitigate negative audit findings- Ensure compliance with Procurement policies and procedures- Engage with internal stakeholders and third parties on sourcing activities- Tender adjudicationKey Achievements:- Managed 3 major outsourcing tenders in the Call Centre space - Outsource of Prepaid, Contract Money and Data Technical Services

Manage the Purchasing function for the Network Management Group (NMG)- Co-ordination and processing of purchase orders for NMG- Co-ordination and processing of Item & Supplier Creations- Purchase order maintenance- Knowledge and implementation of Vodacom Policies and Procedures- Procurement best practicesManage the Financial function for the NMG- Facilitate acceptance and invoice approval processes- Receipting of goods delivered / services rendered- Facilitate the payment processManage the Budgeting function for the NMG- Provide support in terms of budget analysis and budget availability- Complete and submit the necessary budget forms- Facilitate the approval of budget documentation i.e. budget transfers and overspends- Administer NMG budgets i.e. CAPEX, OPEX and Capital ItemsReports- Ad hoc reports and account reconciliations- Monthly expenditure reportsKey Achievements:- Selected to participate in a Succession Development Programme for Supervisors/Managers- Selected to take on the Procurement Official role in a Decentralised Procurement model for the Network Management Group.