Nicole Liu

Nicole Liu Email and Phone Number

Vice President Head of Financial Services and Finance Transformation @ Shangri-La Group
Dalian, Liaoning, China
Nicole Liu's Location
Nanjing, Jiangsu, China, China
Nicole Liu's Contact Details

Nicole Liu work email

Nicole Liu personal email

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About Nicole Liu

Currently working as Vice President, Head of Finance Shared Service Center with Shangri-La, focused on FSSC overall management Including Transformation Management, Operation management, Service Management, focus on improving and transforming our existing processes by implementing best practices and technologies.I understand the complexities that global companies face every day with their Finance and Accounting operations, working with extremely tight deadlines, multiple internal and external compliance requirements, complex IT landscapes with several ERPs and multiple tools. Work closely with our internal and clients, understanding their context and needs, developing a transformation strategy that will help them to improve their F&A team’s capabilities, saving significant costs and gaining access to the best practices and modern technologies.In my prior roles with Rsun, Senior Finance Director, Head of Head of Finance Shared Service Center, Service management cover, all 4 Sections including Group, Real estate section, Property section, Business section. Also drive Finance transformation across group.In my prior roles with IBM, I have performed several Finance & Accounting leadership roles including consultant, SME,Service delivery lead, leading different client successful from Consulting to Operation Module. Taking care of Upstream and Downstream clients transforming and improving their finance and accounting operations.I also have a strong accounting and finance background FMBA Master degree from Fairfield University in US.I am proficient in Mandarin & English.Skills: Finance Transformation, Management Consulting, Finance Share Services Outsourcing Services, Outsourcing Services, People Management. Project Management

Nicole Liu's Current Company Details
Shangri-La Group

Shangri-La Group

View
Vice President Head of Financial Services and Finance Transformation
Dalian, Liaoning, China
Website:
shangri-la.com
Employees:
14538
Nicole Liu Work Experience Details
  • Shangri-La Group
    Vice President Head Of Financial Services And Finance Transformation
    Shangri-La Group
    Dalian, Liaoning, China
  • Shangri-La Group
    Vice President Head Of Financial Services & Finance Transformation
    Shangri-La Group Jan 2023 - Present
    China
    ›Managing and responsible the China finance shared services delivery . Responsible for profitability and budget management , Driven customer satisfaction and relationship management. Managing 240+FTEs›Take the responsible of developing FSSC strategy, designing Target operating models, defining ‘To Be’ processes & controls, executing transformation programs, transition planning and performance benchmarking.›Drive Finance transforming through Process standardization, automation and most important driving change in the right manner – aimed at increasing functional efficiency , customer satisfaction and lower cost of operations.›Partner closely with all operating and corporate groups to support their needs for transaction accounting, reporting and analysis.›Develop, establish and maintain and effective organizational structure and staffing plan to meet the internal needs and company business development.›Evaluate, develop and oversee policies and procedures consistent with the company’s financial objectives to support long term growth strategies, cost effectiveness and compliance enforcement.› Play Important Role as China Representative to join and lead process design, implement ERP Project align with Group Strategy.
  • 弘阳集团
    Senior Finance Diector
    弘阳集团 2020 - Dec 2022
    Nanjing, Jiangsu, China
    Key Result Areas & Highlights:Leadership for the Shared Operations Center, for its budget, its service level, charges appropriately across markets where it applies fairly and tax efficiently.Responsible for effective and efficient internal control systems within the Finance Operation system (101+FTE)Responsible for improvement of entity operations and control systemsWorks with CFO Region and Corporate Finance to deliver sound internal controls, accurate and timely financial reporting under Japan and local laws and regulationSLA Service Level Agreement preparation, charge and negotiation with country finance on yearly charges, invoicing and quarterly maintenance of satisfaction levelFully responsible for completing staff guidance, training and evaluation system, improve employees' comprehensive ability and the team cohesion;Organize regular process analysis, according to the results of outgoing quality and customer feedback, process improvement, optimization, quality of continued ascension process, automation level and customer satisfaction;Heading Transformation & Solution Project for various Internal client -Like Marketing,Human Resource and Finance major with stakeholder management.Holding proper training for staff and ensuring quality professional accounting services for the groupHold Financial Controller responsibility overall Support good relationship and draw in fairly all divisions and entities within the groupAssess Maturity of the process & driven transformation implementation roadmap.Significant AccomplishmentsBest New Comer of Year 2020Automated Capability input of various client to get process insightsSuccessfully completed consulting & implementation for Share Center Set up and OptimizationParticipated in a prospective deal demonstrating transformation success story.
  • Ibm
    Subject Matter Expert Lead/Transition Manager
    Ibm Feb 2011 - Jun 2020
    Dalian, Liaoning, China
    Subject Matter Expert Lead:Managed F&A process for GPS Dalian new deals, contracts under transition and existing contracts. • Worked closely with Solution teams on new deals, adapting & expanding our F&A Process offering, participating in Solution Design workshops & Orals with focus on consultative selling, Due Diligence, Scope & Productivity validations, SLA negotiation and Process Transformations, Analytics and Tools implementations. • Coordinated new contracts Transition processes, involving in process workshops, validating and developing process maps, validating solution assumptions and providing process and tools training.• Supported existing contracts by assuring process best practices are followed, supporting CI methodology (EPIC), performing Maturity Assessments and providing domain expertise and training. Transition Manager :To handle end to end transition / ramp up of new and existing accounts and manages the project scope and scheduleTo be the single point of contact with the client, the transition team & senior management to provide 360 degrees view of transition management.To ensure all possible risks that can adversely impact project timeline are highlighted timely & mitigation plans are in place. To lead and execute structured governance with key work-streams involved in transition implementation.To develops the over-all transition project plan and guides the Knowledge Transfer leads in creating the per process/ work stream project.Significant AccomplishmentsHeading Transformation ,Transition for various IBM Client like Eland ,Dow ,PayPal ,Nitto major with stakeholder managementTransformation Lead assigned from IBM Globally (Project Base ) to Lead whole Project Transformation under Global Process Design Framework with Transformation Roadmap & Implementation.Recognized by IBM Leadership (Center level/Project Level /Global Level)
  • Ibm
    Service Delivery Project Lead/Transition Manager
    Ibm Feb 2011 - 2020
    Dalian, Liaoning, China
    Key Result Areas and Highlights:Service Delivery Lead / Subject Matter Expert LeadManaging 100+ professionals Shared service/BPO operation - serve to 7+ global clients. Engagement with internal/ external stakeholders to robust governance process and building trusted partner approach. Driving operational excellence through implementing ABC metrics, Utilization management and new technology implementation. Develop and manage an effective Business Control procedureActively involving new projects transition solution for IBM Dalian CenterLeverage IBM internal system, tool and technology to guide a team of experts to provide advisory service in the area of focusing on finance transformation and shared service center set up.Manages Operational deliverable of a process and ensures that they meet or exceed IBM and client expectations and ensures all the Service Level Agreements are met as per the contractual obligations. Covering FTE 100+.Demonstrate Supervisory & analytic skills including coordinating of the day to day activities, prioritizing of tasks and balancing workload amongst the teams. Also provide direction and support to the team in achieving their respective objectives.
  • Genpact(Dalian)
    Team Leader
    Genpact(Dalian) Aug 2009 - Feb 2011
  • Panasonic Dalian
    Team Leader
    Panasonic Dalian Mar 2006 - Aug 2009

Nicole Liu Education Details

Frequently Asked Questions about Nicole Liu

What company does Nicole Liu work for?

Nicole Liu works for Shangri-La Group

What is Nicole Liu's role at the current company?

Nicole Liu's current role is Vice President Head of Financial Services and Finance Transformation.

What is Nicole Liu's email address?

Nicole Liu's email address is li****@****163.com

What schools did Nicole Liu attend?

Nicole Liu attended Fairfield University, Dongbei University Of Finance And Economics.

Who are Nicole Liu's colleagues?

Nicole Liu's colleagues are Jane Salleh, Isabelle Berche, Laura Wu, Janet Chen, Raymound Japay, Darwin Umpa, Andreas Linus.

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