Nicole M. Johnson Email & Phone Number

United States

Delivery Lead for Opentext Solutions

Madison, Wisconsin

Provided strategic oversight of portfolio management, prioritization and implementation of strategic initiatives for assigned divisions. Developed the strategies for and implementation of project and portfolio management methods, tools and resources that enable the organization to deliver results in support of the Strategic Plan. Identified risks, dependencies, priorities, and trade-offs across the IT portfolio of projects.

Remote (Work From My Home Out Of Madison, Wi)

Managed a global team of Enterprise Content Management (ECM) Designers & analysts delivering solutions & providing application service support for Cargill's content management systems.Provided leadership in the area of demand/capacity planning, work direction to the team, ensured quality of our solutions & served as a liaison to our internal business partner.Participated in complex partner projects & strategic initiatives to extend ECM service capabilities. Provided people leadership - selected, developed & retained a high performing team. Championed & built employee engagement. Delivered timely & effective performance feedback. Enabled work/life choice.Provided project delivery leadership - Responsible for capacity planning, ensuring resource availability for project requirements. Acted as a partner advocate by monitoring the quality of solution, serving as an escalation point & driving open communication between ECM team & our partners. Effectively represented ECM capabilities to our clients, providing recommendations & solution design improvements. Developed and maintained effective partnerships with other service teams by sharing our needs & plans to enable effective & timely project delivery. Provided operational leadership - Led ECM team in day to day operational excellence & prioritization of workload. Ensured activities are completed within established service and quality levels; identified and addressed obstacles. Ensured smooth handoffs & clarity of roles & responsibilities.Provided strategic leadership for new ECM services, considering people, process, data & technology.Suggested improvements to ECM processes & methodologies that drive efficiency or quality for Cargill & our clients.

Remote (Work From My Home Out Of Madison, Wi)

Project management for IT projects ranging from small-to-large size. Led projects mostly in the custom website & application development and infrastructure areas within Cargill. Led and managed project lifecycle and components including, requirements gathering, resource management, scope, budget, timeline, implementation and communication plan. Followed the project delivery process: facilitated initial gate reviews with stakeholders, organized and conducted project kickoffs & project team meetings, created and maintained project documentation (charters, integrated project plans, Gantt charts, work breakdown structures, status reports, change controls), reported budget actuals, estimate-to-complete and other project metrics to stakeholders in the organization, performed project closure activities. • Directed global, corporate, business function, application and infrastructure related projects of various sizes ($10K - $1M).• Ensured the delivery of project related activities for multiple work streams including project documentation, risk assessment, financials, change control, acquisition and coordination of resources.• Leveraged prior knowledge on projects to effectively address issues and risks in a proactive manner.• Showcased strong communication and relationship management skills to effectively convey messaging and instructions with clarity and in a concise manner to all levels of the organization using status reports, presentations, milestones and other methods. • Executed on project milestones to ensure expectations were met on time and within budget through planning and discipline to stay on task within budget scope.• Effectively fostered people relationships and team dynamics on projects with a positive, results-driven attitude, motivating teams to achieve high performance while creating a team-spirit, empowered and cohesive group.

Greater Minneapolis-St. Paul Area

Worked within Global/Corporate IT as a member of Application & Web Solutions (AWS) development team. Interacted directly with internal clients/partners to improve business functions or processes utilizing technology. Demonstrated knowledge in basic website development, design, implementation and maintenance using DreamWeaver, HTML, CSS, Javascript, PhotoShop, Illustrator and Oracle's document & content management solutions web development, Lotus Notes/Domino. Demonstrated basic business analysis and project management activities for small-to-medium size IT projects. Built experience and knowledge of Cargill’s corporate functions and business units. Depending upon project size and complexity, worked independently or as a member of the AWS team. Responsibilities included investigating and documenting client requirements, designing technical solutions for well-defined business problems and developing/implementing chosen technical solutions.• Provided project management and technical mentoring to less experienced team members• Suggested work process improvements for the team to improve work processes and procedures.• Led Share IT sessions to share information about technologies and solutions I built to enforce collaboration and knowledge sharing.• Technical expert, sought out by others.• Created proposals bringing more projects and work for the team.

Bachelor Of Science In Business, Management Information Systems (Mis)

Bachelor Of Science In Business, Emphasis In M.I.S., Business, Management Information Systems (M.I.S.)

Activities and Societies: University of Minnesota Womens Swim/Dive Team 1994-1999, Dorothy Shepard Award Winner, Academic All-Big Ten.