Nicole Martins Albuquerque Email and Phone Number

IT Support for technical questions and counseling for French market ● Response to customer inquiries within set timeframes, via email, phone, and chat, consistently achieving high satisfaction rates; ● Development and maintenance of extensive technical knowledge of the client’s gaming products and services; ● Troubleshoot technical issues, including both software and hardware aspects, to provide effective solutions; ● Identification of issues requiring escalation to other levels of support or other departments; ● Using strong self-organization skills and quick adaptation to changing procedures focusing on delivering an optimal user experience.

Sales Manager● Customer service, cash management;● Stock control and invoicing;● Order management and contact with suppliers;● Marketing and branding;● Management, monitoring, and team training.

Animal disease control and confiscation are carried out in partnership with veterinary services.Implementation and continuous training in the areas: ● Legal bases in force; ● Food safety; ● Animal health; ● Animal protection; ● Hygiene and safety at work;

Sales Specialist● Opening and closing of the shop, cashier management,● Restocking;● Personalized customer service;● Periodic jewelry maintenance, window display, and window dressing;● Continuous training (jewelry characteristics, sales techniques).

Assistant Manager● Opening and closing of the shop, cashier management;● Stock and collections organization;● Assembling and periodic preparation of shop windows;● Personalized customer service;● Team management and training;● Preparation of individual, weekly and daily reports;● Sales analysis, trends, and Best Sellers.