Nicole Matson Email and Phone Number

love for balloons• Trained in both areas of sales and assembly for company.• Sales I built orders for customers, by assembling pallets with product to get ready to be shipped out all over the world.• Trained new employees in sales and how to work as efficient as possible.• Cross trained in Assembly too, I also build orders of products to be sent out to prisons, where they assembly our products and send back to us so product can be built in sales department to send off to consumers.• I stock inventory back to the shelves of our warehouse, where we take into account amounts of products being stocked and used.• Certified to operate equipment in warehouse, Stock Picker Certified, Reach Truck Certified.• Trained employees in assembly department too.

•Customer Service•Working with a Wide Variety of people •Communication Skills•Professional Driver

•Helping people buy new phones •Upgrade their plans•Customer Service •Knowledge base of phones and accessoriesSales

•Collected payments from customers, handling an average of $600-1000•Assessed customer needs, met quality standards for services, and evaluation of customer satisfaction•Communicated effectively with supervisors and coworkers, providing both written and verbal reports of order statuses, customer needs and the restaurant environment

•Checked with customers to ensure that they were enjoying meals and took action to correct any problems•Performed food preparation duties such as salads, appetizers, and cold dishes, proportioning desserts, and brewing coffee•Gave full attention to customer and coworker conversations to understand the points being made, asked questions as appropriate, and avoided interrupting at inappropriate times

•Entered medical coding and verified accuracy of data, revising any errors as necessary•Protected the security of medical records to ensure that confidentiality is maintained•Resolved or clarified codes or diagnoses with conflicting, missing, or unclear information by consulting with doctors or others or by participating in the coding team's regular meetings•Verified Insurance benefits and billing information on behalf of patients •Compiled and maintained patients' medical records to document condition and treatment and to provide data for care improvement efforts

Entered medical coding data into computer software program•Show patients to examination rooms and prepare them for the physician•Called insurances to verify patients’ benefits and billing information•Perform general office duties, such as answering telephones, completing insurance forms and faxing forms to headquarters Student Practicum Experience, Athletic Taping Field Work, Fall 2012 •Applied protective or injury preventive tape to body parts, such as ankles, fingers, or wrists•Assisted with care for athletic injuries, using physical therapy equipment, techniques, or medication