Nicole Mears Email and Phone Number

Strategy ExecutionFormerly IPS Learning & ESI InternationalAt Strategy Execution, a TwentyEighty, Inc. company, we deliver performance education that closes the strategy execution gap by strengthening peoples’ strategic and project execution capabilities to drive higher performance. By combining the best of cutting-edge university research and proven business techniques, we deliver a performance-focused perspective designed to increase alignment and engagement across teams, business units or the entire enterprise. Learn more today at strategyex.com. Working within the sales team I am responsible for the management of training programmes and consultancy assignments for clients primarily located in EMEA but with global outreach. The role requires daily liaison with L&D professionals to plan, market and coordinate training, assess project management competencies, customisation of programmes, and on-going evaluation. As the day to day contact for our clients I am responsible for maintaining the relationship and actively growing the account through other revenue streams. Having been based in the London office for 9 years, I relocated relocated to the Dubai office last year to assist with some of our Middle Eastern clients. I manage the Client Engagement Management team based out of the London office remotely. I trained our two new recruits into the team and brought them up to speed on the role. I regularly work to coach and manage their success and deliverables with their own clients.

I was promoted from an Account Manager to Associate Programme Manager within ESI International. Here I began taking on responsibility for our large, corporate onsite client relationships. Working with the Business Development Manager we formed the Account Team where we managed the relationship and all parts of the Project Management and Business Analysis Training Programmes.

Working as an Account Manager for ESI International's public training courses to industry professionals and growing accounts from first contact to becoming regular customers. I was promoted from this role to Associate Programme Manager where I began dealing with our large corporate clients and developing their onsite training programmes.

Working that the L&D Assistant I worked on coordinating training from head office for the several local government and highway contracts across the UK. This involves liaising with the contracts and booking the training through an external training provider, organising equipment and facilities, and coordinating payment. I regularly attended University Graduate Recruitment fairs to promote Amey and recruit engineering and commercial graduates.