Nicole Moore, (Assoc Cipd) Email & Phone Number

Castries, Saint Lucia

Saint Lucia

• Develop, implement, monitor and review HR strategies, policies, procedures and initiatives aligned with the overall strategy of Coco Resorts to drive high performance and mitigate disputes.• Drive alignment between HR strategy and business goals.• Support change management processes.• Manage the recruitment and selection process from start to finish – assessing recruitment needs, job descriptions, advertising, shortlisting, interviews, references, criminal record checks, and… Show more • Develop, implement, monitor and review HR strategies, policies, procedures and initiatives aligned with the overall strategy of Coco Resorts to drive high performance and mitigate disputes.• Drive alignment between HR strategy and business goals.• Support change management processes.• Manage the recruitment and selection process from start to finish – assessing recruitment needs, job descriptions, advertising, shortlisting, interviews, references, criminal record checks, and offers of employment through to induction. • Bridge management and employee relations by addressing demands, grievances or other issues.• Manage complex employee relations casework including dispute resolutions, disciplinaries, grievances, absence, terminations and redundancy.• Apply HR and business knowledge evidencing appropriate decision making skills.• Advise managers on the terms and conditions of employment, knowledge and share best practice with them.• Conduct with the General Manager/other Managers performance appraisals and ensure Training & Development is continuously provided to all staff.• Assess training needs to apply and monitor training programmes.• Support current and future business needs through the development, engagement, motivation and preservation of human resources (talent management and succession planning).• Ensure legal compliance throughout Human Resource Management: o Employment law & regulations o Occupational Safety & Health o Data Protection & Confidentiality Show less

Rodney Bay, Gros Islet

Human Resources Manager (under Pure Element – Management Company between Coco Resorts and The HarborClub)• Established the organisational structure of The HarborClub with the owner and General Manager• Established the HR department of The HarborClub for hotel operations and some HR input into the construction phase o Policies and Procedures – Staff handbook, Contracts of Employment o Job descriptions & person specifications o Recruitment o On-boarding o… Show more Human Resources Manager (under Pure Element – Management Company between Coco Resorts and The HarborClub)• Established the organisational structure of The HarborClub with the owner and General Manager• Established the HR department of The HarborClub for hotel operations and some HR input into the construction phase o Policies and Procedures – Staff handbook, Contracts of Employment o Job descriptions & person specifications o Recruitment o On-boarding o Work permits o Payroll Show less

Croydon

• Providing HR advice and support (consistently and in line with employment legislation) to the Chief Operating Officer, Managing Director, Senior Managers and employees on issues such as capability, conduct, grievances, disciplinary action, extensions to probationary periods and termination of employment.• Established HR systems (both electronic and hard copy). • Management of HR Policies and Procedures, implementing updates/improvements where necessary in conjunction with the… Show more • Providing HR advice and support (consistently and in line with employment legislation) to the Chief Operating Officer, Managing Director, Senior Managers and employees on issues such as capability, conduct, grievances, disciplinary action, extensions to probationary periods and termination of employment.• Established HR systems (both electronic and hard copy). • Management of HR Policies and Procedures, implementing updates/improvements where necessary in conjunction with the Managing Director and in line with legislation.• Responsible for recruitment including inductions, issuing and ordering of company uniform and Personal Protective Equipment. • Development and production of Management Information: tracking absence, employee turnover, holidays, unauthorised absence etc.• Providing information to payroll for changes to employees’ wages e.g. deductions/wage increases. • Overall responsibility for the processing of weekly paid staff wages by timesheets for payroll. Show less

London, United Kingdom

• Working with the HR Department of Queen Mary University of London to process honorary contracts, fixed term appointments, permanent contracts and voluntary workers. • Checking and processing of job adverts, job descriptions and contractual paperwork. • Processing of new starter forms and leavers forms. • Updating and maintaining HR spreadsheets for new starters, contract extensions and leavers.

Temporary placement

• Main point of contact between 11 MILLION and Government agencies such as the Department for Children, Schools & Families (DCSF) and the Department for Work & Pensions (DWP) and the Cabinet Office. • Auditing the HR function to ensure that it supports 11 MILLION in achieving its strategic objectives.• Advising and supporting the Children’s Commissioner, Deputy Children’s Commissioner and Senior Management on HR issues, policies and procedures. • Overall responsibility for the… Show more • Main point of contact between 11 MILLION and Government agencies such as the Department for Children, Schools & Families (DCSF) and the Department for Work & Pensions (DWP) and the Cabinet Office. • Auditing the HR function to ensure that it supports 11 MILLION in achieving its strategic objectives.• Advising and supporting the Children’s Commissioner, Deputy Children’s Commissioner and Senior Management on HR issues, policies and procedures. • Overall responsibility for the recruitment of new staff – advertising, agencies, managing the interview process, inductions, issuing of contracts etc. • Introducing and maintaining policies and procedures such as the Staff Handbook, appraisal system, annual staff survey and the pay review process. • Responsible for managing organisational and individual training plans• Developing and producing monthly HR statistics for the Senior Management Team for areas such as attrition, absence, Criminal Records Bureau checks, holidays, time off in Lieu (TOIL) and appraisals.• Health & Safety – conducting audits, risk assessments, work station risk assessments. Implementing actions to eliminate risks and providing management information to the Senior Management Team.• Key point of contact for the Landlord, Managing Agents and Maintenance company• Procurement and re-tendering of office contracts ensuring quality and value for money• Main contact for IT services liaising with the DCSF IT department• Line managing the Receptionist/Office Administrator• Establishing and monitoring of HR and office budget Show less

• Responsibility for all office services, maintaining contracts and main point of contact for the Landlord and Managing Agent• Successful handling of Office Move Project – sourcing premises, lease negotiations, tendering and contracting of builders, managing physical move of premises. • Power user for the IT Server ensuring back-up was performed on a daily basis and reacting promptly to any issues that arose. • Successful handling of all IT including computer networking, procurement… Show more • Responsibility for all office services, maintaining contracts and main point of contact for the Landlord and Managing Agent• Successful handling of Office Move Project – sourcing premises, lease negotiations, tendering and contracting of builders, managing physical move of premises. • Power user for the IT Server ensuring back-up was performed on a daily basis and reacting promptly to any issues that arose. • Successful handling of all IT including computer networking, procurement of hardware/software, upgrading of the telephone system and photocopier. • Supporting the Board of Trustees• Establishing new systems such as the Appraisal process. • Played a key role in the HR Review. • Established myself as the first point of call for all HR related issues such as recruitment, pay & rewards and grievance & disciplinary proceedings. • Health & Safety• Establishing and monitoring of office budget • Co-ordination and provision of IT training to all levels of staff Show less

People Management & Development, People Management & Development

Certificate In Personnel Practice

Education record