Nicole Moreta Email & Phone Number

New York, Ny, Us

Long Island City, Ny

•Liaise with 25+ patients and healthcare providers to ensure smooth communication and coordination care.•Collaborate with marketing and design teams to create marketing materials and optimize website content for maximum visibility.•Develop and execute patient engagement strategies, including emails campaigns and social media outreach, resulting in a 30% increase in patient satisfaction and retention.

Flushing, Ny

•Ideated with dental hygienists and dentists to coordinate patient care, provide information on treatment plans, billing, and insurance.•Incorporated changes from customer feedback through online surveys and achieved an overall 75% customer approval.•Trained staff on revised data collection processes via Open Dental to maintain accuracy of 200+ patient files, reducing discrepancies by 20%.

Corona, Ny

•Provided callers with address, direction, company website, and related information, resulting in increased awareness of the company’s location and resources, and improved customer service satisfaction.•Efficiently assisted and managed the company workflow by prioritizing and completing time-sensitive tasks in a timely manner, resulting in improved overall productivity and meeting critical deadlines consistently.•Managed the central telephone system, directing calls to the appropriate departments or individuals, resulting in efficient call handling and improved communication and enhanced customer service experience.

Women And Gender Studies

Apprentice, Digital Marketing

Education record