• Oversaw million-dollar deck and stair construction project by managing project financials, scope, timelines and delivering client-facing project status reports and ensured satisfactory completion of project by performing regular site inspections.• Negotiated and managed vendor contracts for construction projects, landscaping contracts, maintenance management, pest control, pool management, cleaning and fire protection services, and supervised quality control over vendor services.• Produced sound annual budgets by performing effective cost analysis of prior and current year expenditures and effectively monitored monthly financials to keep expenses under budget.• Effectively monitored, billed, collected, and tracked income and expenses for amenities such as golf cart parking, pool access, and other shared recreational facilities.• Established long-lasting relationships with Board of Directors, homeowners, rental companies, and vendors for 7 properties through effective communications and responding quickly to all inquiries, repair requests, and emergencies.

• Proficient in six software systems in less than two months improving quality control over payment processing, mass communications, issue resolution, direction of property maintenance, and vendor management.• Successfully interviewed, hired, and trained two new maintenance technicians within three months of being hired, which enhanced grounds maintenance and improvements, closure of overdue projects, and increased client satisfaction.• Participated in the development of Standard Operating Procedures and creating Emergency Procedures for each property by reviewing, documenting, and photographing mechanical processes ensuring compliance with statutes and safety protocols.• Responsible for collecting nearly $100,000 of overdue homeowners’ fees, while also establishing good communications and relationships with owners and rental agencies, and establishing awareness of rules, regulations, and procedures.• Prepared and maintained budgets, contracts, architectural construction compliances, board reports, and other compliance reports into CRM platform.

• Directed operations of $6M+ surgical center to include maintenance of electrical, mechanical, security, and OR systems, while ensuring operational efficiency and compliance with federal, state, AHCA and AAAASF regulations, which led to passing all inspections.• Charged with developing new marketing strategy with limited budget using social media, Google Business/Analytics, and mass emailing that led to surgeries being booked out 11 months in advance.• Designed and wrote all creative content and tracked and analyzed advertising costs across all media channels.• Built on-going relationships with high profile clients making them feel welcome and by providing issue resolution through strong oral and written communication skills.• Decreased operating budget by 15% through effective negotiations with outside contractors and close auditing of AR/AP. • Project manager for construction project from inception to completion to include scheduling, scope of work, cost analysis, development and approval processes of estimations, materials, and contracts.• Hired, trained, and supervised five new hires within one year and provided on-going staff development and supported Chief Surgeon/Director of the organization.

• Award-winning, top sales account executive in the Tampa Bay area and top 50 in the country.• Increased sales by writing and developing new marketing collateral, social media marketing campaigns and partnership marketing.• Expanded territory by building and strengthening strategic relationships by interacting with community vendors and leaders, cold calling, and delivering large group presentations.• Strategically utilized Salesforce (CRM) to collect and analyze data to forecast and formulate new strategies and generate reports.• Established, initiated, and optimized business development strategies based on company targets, product specifications, market data and budget factors.

GGP (now Brookfield Properties) ranks among the largest retail real estate companies in the US with over 150 locations in 42 states representing over 146 million square feet of high-quality retail space.• Client management including Amazon, VRX Networks, It’Sugar, and Carlo’s Bakery bringing in over $500,000 each year.• Project manager for the construction and installation of 18 Amazon kiosks nationwide by identifying best asset locations, assisting in contract negotiations, and handling all written and oral communications between client, mall property teams, and third-party firms.• Conducted acquisition requirements, cost, and economic analysis, and co-wrote $55M capital improvement presentation, which was highly regarded and adopted by CEO.• Oversaw all kiosk leasing activities, including review of RFP’s, utilization of Salesforce (CRM) and other software to ensure budgetary income goals were reached, and analyzed leases for accuracy, and developed strong client partnerships.• Supported a sales team of 15 as well as two Vice Presidents and managed an annual budget of over $40M.

• Performed in-depth financial analysis of accounting reports and collections using multiple procedures and processes to evaluate accuracy and arrive at decisions, conclusions and recommendations.• Researched, interpreted, analyzed, and applied regulations, policies, procedures and legal decisions to work and/or resolve financial issues.• Enforced operational policies and procedures to maintain efficient and effective accounting operations.• Certifications: DoD Fiscal Law, Enhanced Defense Financial Management, Financial Management 101, Principles of DoN Budgeting, Budget Execution, and Records Management; skilled in applying principles involving data protected under the Privacy Act.

• Directed the design and content of all marketing collateral for events, publications, emails, and advertisements.• Facilitated a 45% increase in major corporate donations and doubled ad sales in three months by effectively negotiating and auditing newly developed corporate donor and sales contracts.• Produced most successful annual fundraising event by orchestrating logistics and creatively reducing production costs by 30% and increasing income by 15%.• Developed first Corporate Operating Plan which was adopted into the overall company operating plan.• Recruited and led influential business leaders and stakeholders for corporate committees.

• Collaborated with leadership and IT to integrate CRM database to optimize resources, time allocation, and streamline customer outreach initiatives.• Created and executed the Corporate Partnership Program for business donors, new individual donor benefit packages, and a year-round cultivation plan that led to a 15% increase in donor-base and larger annual gifts.• Increased donor-base by cold-calling, setting up meetings, and using newly created, persuasive, client-customized presentations.• Led successful fundraising events by defining project scopes, budgets, goals, risks and deliverables in collaboration with board and stakeholders.

• Managed internal and external, written and oral communications with top clients, including aggressive ongoing media relations, advertising campaigns, press releases, newsletters, and crisis management plans.• Orchestrated projects within strict timeframes and budget constraints through detail-oriented planning and forward-thinking.• Built long lasting client relationships by responding to inquiries, identifying and assessing clients' needs, problem solving, and consistent follow-up with potential and existing clients.• Monitored and reported performance of campaigns to ensure campaign success and profitability.

• Increased individual and corporate donations to meet $7M campaign by developing and executing the organization’s first strategic year-round marketing plan.• Led and oversaw fund distribution committee for resource allocations to United Way-funded agencies to ensure they adhered to policies, ethical regulations, processes, and obligations set forth by United Way’s grant program.• Decreased operational costs by over 25% by negotiating mutually beneficial in-kind trade contracts with community businesses.• Created all multi-media marketing collateral, wrote president’s speeches, and correspondence ensuring brand compliance.• Project manager for all major events from inception to closure including a 500-volunteer community-wide event with the mayor.• Delivered corporate presentations across the city to encourage employees to give to the United Way corporate giving fund.

• Increased sales 15% by effectively redesigning technical product manuals and coaching sales force.• Expanded market share by spearheading key marketing initiatives including marketing campaigns, company branding, partnership programs, trade show participation, website development, event planning, and team development programs.• Improved profitability by leading comprehensive sales and marketing research and the rebranding initiative.• Managed relations with all levels of the organization, including the president and CFO. Developed and delivered regular progress presentations to board of directors.

• Led the second largest opening in the country. Directed all phases of store opening including overseeing construction.• Developed and initiated purchasing plan, which ensured timely delivery of machines and consumables to meet opening deadline.• Generated business plan and controlled accounts payables, receivables, purchasing, payroll and executed all business contracts.• Reached Operational Excellence in 3 months and recruited, trained and managed staff of 30. • Developed all marketing campaigns, including planning major grand opening charity event.

• Fostered 10 sales agents and lead developer assisting in achieving $3M in sales in less than a year.• Developed and launched multi-channel marketing campaign to include rebranding organization and orchestrated all special events. • Audited and managed sales contracts for over 800 units in three multi-million dollar real estate developments and controlled all financial matters including seven bank accounts, accounts receivable and payable.