Nicole O.

Nicole O. Email and Phone Number

Masters in Health Administration, University of Southern California @ UCLA Health
los angeles, california, united states
Nicole O.'s Location
United States, United States
About Nicole O.

Business Intelligence | Process Improvement | Quality & Patient Experience | Operations Optimization Nicole Ohanaga is a healthcare leader and advocate for health access, equity, and organizational alignment. She graduated from the California State University, Northridge, and received her Master's in Healthcare Administration from the University of Southern California, Sol Price School of Public Policy.As a change maker, Nicole proudly served as an AmeriCorps Member and academic interventionist at City Year Los Angeles, mentoring high school students. • Versatile and deliberate in work ethic and execution in the way she implemented collaborative projects with peers in student enrichment programming• Passionate about adolescent and family care and equitable resources for diverse individuals from her experience working with underserved populations • Dedicated to learning ways to improve and measure how education and healthcare are administered and policies are enacted Her interest in diverse communities and interpersonal skills allowed for cultivating strong student, administrator, and peer relationships. Nicole is also passionate about emphasizing the importance of accessibility and advocacy as a leader in a mentorship organization dedicated to increasing diversity and inclusion at the USC Sol Price School of Public Policy.In Nicole's work, she is proactive and results-driven. She is notably adept at adapting Lean/Six Sigma tools, process improvement, leveraging data analytics, collaborating with cross-functional teams to achieve strategic objectives, and managing projects. Her passion lies in driving successful initiatives that improve patient care and operational efficiency within the healthcare industry. Ultimately, she strives for opportunities where she can contribute her skills to positively impact overall health delivery and patient experiences.

Nicole O.'s Current Company Details
UCLA Health

Ucla Health

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Masters in Health Administration, University of Southern California
los angeles, california, united states
Employees:
11431
Nicole O. Work Experience Details
  • Ucla Health
    Admin Assistant Iii
    Ucla Health Nov 2023 - Present
    Los Angeles, California, United States
  • Ucla Health System Auxiliary
    Assistant Manager
    Ucla Health System Auxiliary 2020 - Nov 2023
    Los Angeles Metropolitan Area
    • Prioritized business planning initiatives to implement marketing strategies that boosted sales by 30% and enhanced customer experience while managing daily store operations, including ordering $1000+ worth of merchandise, managing invoices, overseeing closeout processes, and supporting other vendor management activities, ensuring efficient daily operations
  • Usc Mentorship For An Accessible Price (Map)
    Director Of Communications
    Usc Mentorship For An Accessible Price (Map) Jun 2022 - Jul 2023
    Los Angeles Metropolitan Area
    • Led all internal and external communications for USC Mentorship for an Accessible Price (MAP), ensuring alignment with the organization's mission and vision.• Conducted demographic audits to optimize marketing activities, resulting in a 70% increase in program visibility on social media.• Developed reports to expand target audience engagement and enhance program visibility.
  • Usc Mentorship For An Accessible Price (Map)
    Scholarship Chair
    Usc Mentorship For An Accessible Price (Map) Sep 2021 - Jun 2022
    Los Angeles Metropolitan Area
    • Researched and identified fellowship and scholarship opportunities to inform 200+ diverse USC Price students and prospective students of financial resources for higher education; use of Excel to track and evaluate the effectiveness of program strategies
  • Keck Medicine Of Usc
    Administrative Resident | Office Of Performance & Transformation (Opt)
    Keck Medicine Of Usc Nov 2022 - Apr 2023
    • Operations Lead Resident for the Norris Comprehensive Cancer Center; developed impactful data visuals on operational areas of focus to assess business performance and evaluate the effectiveness of solutions, enabling informed decision-making by C-suite executives• Worked closely with business intelligence analysts and operations staff to translate business analysis into actionable implementation plans across the ambulatory setting, resulting in improved staff satisfaction, grew outpatient volumes by 5% reducing time to first seen by 1 day, and other quality improvement measures
  • Children'S Hospital Los Angeles (Chla)
    Administrative Resident | Office Of Academic Affairs
    Children'S Hospital Los Angeles (Chla) Jun 2022 - Nov 2022
    • Optimized the process improvement of Continuing Medical Education program (CME) activities and conferences, ensuring adherence to national ACCME accreditation standards, and directly contributed to the organization attaining national accreditation by ACCME, ensuring adherence to commendation and compliance standards related to quality and assurance while demonstrating a commitment to continuous learning• Coordinated and facilitated five special events and projects, collaborating with cross-functional teams to ensure alignment and stakeholder buy-in for the successful execution of projects, fostering effective relationships and proactive communication
  • Galileo Learning
    Lead Instructor
    Galileo Learning Jun 2019 - Aug 2019
    Thousand Oaks, California, United States
    • Instructed Science and Art curriculum for 3rd to 5th graders as they learned to build teamwork and critical thinking skills; worked on multi-day engineering projects that required testing and problem solving • Coordinated the first all-camp talent show with other camp staff and maintain healthy parent-staff communication
  • City Year Los Angeles
    Academic Interventionist/Americorps Member
    City Year Los Angeles Jul 2018 - Jun 2019
    Greater Los Angeles Area
    • Provided whole-classroom support, mentorship, and academic coaching to high school students on top of running an afterschool tutoring program • Analyzed student academic metrics to identify skill gaps and constructed lessons plans to improve math and English standardized test scores by an average of 130 points• Examined site-wide member climate survey data and amplified the voiced needs of the cohort to implement several initiatives to promote positive working environments and outreach as the team's Corps Council Representative
  • Gap Inc.
    Brand Associate/ Lead
    Gap Inc. Aug 2015 - Aug 2018
    Los Angeles, California, United States

Nicole O. Skills

Event Planning Leadership Microsoft Office Teamwork Presentation Skills Individualization Deliberative Communication Public Speaking Intellection Relator Futuristic Customer Service Strategic Analytical

Nicole O. Education Details

Frequently Asked Questions about Nicole O.

What company does Nicole O. work for?

Nicole O. works for Ucla Health

What is Nicole O.'s role at the current company?

Nicole O.'s current role is Masters in Health Administration, University of Southern California.

What schools did Nicole O. attend?

Nicole O. attended Usc Sol Price School Of Public Policy, California State University, Northridge.

What skills is Nicole O. known for?

Nicole O. has skills like Event Planning, Leadership, Microsoft Office, Teamwork, Presentation Skills, Individualization, Deliberative, Communication, Public Speaking, Intellection, Relator, Futuristic.

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