Nicole Pham Email & Phone Number

United States

Started W3LLOW, an immersive 3D virtual tours and training solutions company using cutting-edge Matterport technology.Create high-resolution 3D virtual tours with seamless walkthroughs, customizable features, and interactive elements like virtual scavenger hunts for a wide range of industries, including real estate, fitness studios, office spaces, hospitality, retail, and museums.Developed interactive 3D digital twin experiences for employee onboarding and training, enhancing engagement and efficiency through gamified elements such as multi-path scenarios, clickable hotspots, and progress tracking.Implemented the integration of multimedia training content into detailed 3D virtual environments, creating unique, engaging learning experiences with voiceovers, sound effects, and interactive checklists.Increased client visibility through strategic implementation of sharing, embedding, and hosting solutions, including Google Maps integration.Utilized hands-on VR content creation experience to enhance immersive storytelling in training solutions, incorporating branching scenarios to simulate real-world decision-making.Designed project workflow for creating tailored immersive training solutions, including LMS integration, gamification elements, and ongoing support to ensure maximum engagement and learning outcomes.

Studio City, California, Us

Led a team of 12 in operations management and maintenance of ten multi-family properties in the Greater Los Angeles Area.Digitized the leasing process by integrating virtual tours and standardizing the rental application and lease signing workflow, reducing vacancy time by 67%.Spearheaded migration from Yardi Genesis to Yardi Breeze, training the team on the new system and optimizing property management processes.Created and implemented comprehensive training programs and manuals for new residential managers.Managed the student housing program for FIDM Los Angeles, providing fully-furnished units with private bedrooms, shared living spaces, high-speed internet, cable/streaming services, and utilities included.Worked closely with FIDM housing directors to understand unique student needs, developing tailored solutions that enhanced the overall living experience.Led implementation and facilitated company-wide adoption of Microsoft 365, enhancing collaboration and productivity across the organization.Designed and deployed Microsoft Teams environment, guiding all employees in effective usage, which improved internal communication efficiency.

Denver, Co, Us

Promoted to lead and grow the highest revenue region of nine yoga studios in Los Angeles.Responsible for regional revenue growth in membership, retail, and lifestyle program enrollment.Established community partnerships, planned events, and increased community engagement through collaborations with local business partners.

Denver, Co, Us

Promoted into corporate role in Denver, CO headquarters to drive operating efficiency across entire portfolio of 200 + studiosCreated Studio Manager toolkit, consisting of event planning guides, programming toolkits, facilitation and accountability tools to drive similar profitability increases across all studiosCreated Studio Manager engagement program, with weekly & monthly communication to drive accountability with retail performance & subscription conversionCorePower Yoga On-Demand Instructor. Taught a variety of on-demand classes for CorePower Yoga's online platform, CorePower Yoga On Demand. Led classes focusing on different areas of the body, such as "Upper Body Blast", "Glute Strength", "Hip Mandala", and "360 Core". Guided students to connect breath to movement, build alignment and strength, and find contentment in their practice. Contributed to CorePower Yoga's mission of bringing yoga to a wider audience through accessible, high-quality online classes.

Denver, Co, Us

Hired as the Operations Leader to open and run the top earning studio in the nation, overseeing staff of 75 and annual revenue of $4M.Achieved 52% increase in revenue over the first year by leveraging connections in music industry and optimizing class schedule based on attendance analysis.Awarded "Studio Manager of the Year" (2017), "Performance in Membership Growth" (2017), and "Performance in New Studio Opening" (2016).

Denver, Co, Us

Us

Lead all day-to-day management responsibilities on behalf of Sr. A&R team for artists like Jason Derulo, Wale, Meek Mill, Neon Hitch, Kirko Bangz, Waka Flocka Flame Processed Vendor Invoices and Tracked Payments Coordinated Travel, Recording Sessions and Meetings for Artists

Us

Served as administrative support for VP of MarketingCreated various reports and projects using Nielson Soundscan, Mediabase, Billboard, and BDS.Liaise with internal departments, artist management, artists, music agents, marketing companies, and publishers.Processed invoices and monthly expense reports using the programs SAP and Concur Solutions.Assisted the marketing department by undertaking such projects as assembling artist press kits, bios, and press releases, as well as implementing effective strategies for street promotion.