Nicole Prestidge Email & Phone Number

Northampton, Gb

• Provided excellent customer service and achieved sales targets through upselling and cross-selling.• Handled ticket sales, cash, and card bookings with accuracy and courtesy.• Stayed updated on venue shows and programs to offer informed advice to customers.• Encouraged donations, memberships, and promoted fundraising campaigns.• Supported customers with access needs and promoted access performances for inclusivity.

Milton Keynes, England, United Kingdom

• Contributed to a team by serving a high volume of customers and achieving gross sales targets of over £1000 per day.• Ensured hospitality was provided at a high standard for team events and board meetings, resulting in positive feedback from attendees.• Demonstrated responsibility and accountability by opening and closing the area on a daily basis.*Achievements*• Quickly earned the trust and confidence of superiors by taking on the important responsibility of opening and closing the area within just a few weeks of starting the role.

Silverstone, England, United Kingdom

• Led a team of up to 40 people to set up, run, and derig several sites for high-profile events such as the Grand Prix, MOTOGP, and Classics, resulting in achieving gross sales targets of up to £300,000 per day.• Maintained a high level of customer service by dealing with queries and complaints effectively and reporting to management and BOH staff to ensure timely resolution.• Demonstrated strong organizational and leadership skills by supervising the front-of-house team, cashing up tills, and ordering new stock to ensure efficient operation of events.• Improved efficiency and productivity by running team briefings and debriefings, ensuring that all team members were informed and aligned with event goals.*Achievements*• Successfully led a team for the 2021 Grand Prix under challenging COVID-19 restrictions for high-profile clients. Contributed to a highly profitable event, generating millions in revenue.• Proved dedication and commitment by staying within the company for six years and successfully advancing from initial role to supervisor.

Silverstone, England, United Kingdom

Puxley, England, United Kingdom

• Facilitated holistic play sessions that met developmental milestones and ensured personal hygiene, nutrition, and emotional wellbeing of the children.• Built trust and strong relationships with both staff and children, resulting in positive feedback from parents and management.*Achievements*• Secured a paid position as a result of outstanding performance during work experience.