Nicole Robinson Email and Phone Number

I lead a team that develops and manages comprehensive undergraduate and graduate level university recruitment & talent development programs to attract and develop top talent from colleges and universities. In this role I partner closely with senior leadership to advise on key strategic initiatives and ensure alignment to meet business goals.

Partnered with senior leadership to attract, retain, develop, and motivate employees for achieving their fullest potential, across executive, experienced, and early career talent. Managed relationships with business leaders to strengthen talent pipelines and improve recruitment outcomes. Provided strategic consultation to C-suite leaders, aligning people strategies with business objectives to enhance organizational effectiveness and drive employee engagement.- Led a highly engaged team of 15 recruiting managers, senior recruiters, recruiters, coordinator, and sourcing lead.- Analyzed and reported metrics for monthly updates with C-suite executives on position management and strategy updates to illustrate quality of hiring process.- Collaborated with Head of D&I to infuse inclusive practices into hiring operation guides, coached leaders on best practices to mitigate unconscious bias in recruiting, and implemented initiatives to ensure optimal attraction, resulting in above industry diversity hiring among engineering women.- Created summer internship programming across 10 departments, providing robust professional development, business acumen, and networking opportunities.- Redesigned and implemented dynamic leadership development program that aligned with corporate culture and business priorities.- Engaged third-party vendor for leadership development program focused on change management and growth mindset, ensuring quality delivery.- Improved new-hire onboarding experiences to connect them with business objectives and company culture effectively.- Provided executive coaching and support to C-suite and managers, fostering the development of inclusive and high-performing teams.- Coached managers on topics of performance management and building inclusive teams; hosted development sessions for new managers.

Spearheaded various objectives, focusing on revamping learning curriculums to create learning pathways that build finance skills of future. Led 15-member cross-functional learning and development representative team to enable insight into L&D needs of each organization within finance. Promoted from Manager to Director in January 2019.- Created global training strategy that effectively leverages existing programs and technology to deliver valuable development opportunities to finance associates worldwide, including global finance mobility program.- Designed framework and program structure for tenth annual Finance Learning Exchange, two-day conference held for 1.2K participants.- Coordinated and facilitated high-profile organized training programs for high-performing and high-potential leaders.- Engaged with senior leadership, including CFO, to inform, influence, and receive buy-in on a monthly basis.

Partnered with finance business leaders and early talent acquisition team to ensure successful establishment of campus talent strategy. Identified talent and skill gaps and determined hiring targets for three-year Leadership Development Program (LDP).- Analyzed school selection strategy, enhancing diversity of talent from top-rated schools; delivered program enhancements and communication plan to senior leadership team.- Managed diversity and inclusion efforts and relationships both internally and externally.- Overhauled assessment strategy to maximize internal resources and to improve efficiency of hiring decisions.- Developed and executed measurement strategy to assess participant development and program effectiveness for finance executive development program, a nomination program for high-potential vice presidents.- Evaluated training curriculum for finance executive development program and identified new external coaching vendor.

- Enriched the company’s talent pipeline and delivered end-to-end US campus recruitment process and summer internship programs.- Delivered strategic recruitment programs, managing summer internship program for 160 graduate and undergraduate hires.- Provided consultation for internal business partners; assisting in attracting and building a campus talent pipeline.- Led team through process improvements in candidate assessments, performance management, and marketing strategy.- Managed team of three direct reports and mentored junior team members.

Promoted from Recruiter in 2011. Received Global HR Pinnacle Award, highest level of recognition for American Express HR employees.- Designed recruiting strategy and programming for Phoenix and Fort Lauderdale offices.- Created robust summer program for 150 undergraduate and graduate interns; managed $100K budget.- Partnered with external agency in development of new recruitment marketing collateral, acclimated agency to new talent brand, and held responsible for refining global content.- Managed recruitment process at top business schools including Columbia, Harvard, and Wharton.- Executed core campus recruiting processes, including candidate tracking and engagement with schools.

- Executed summer intern programming and served as a primary resource for candidates, hiring managers, and career centers throughout the recruitment process.- Trained and mentored five new recruiting coordinators, ensuring alignment with best practices and recruitment guidelines.