Nicole Rahhal Email & Phone Number

Lebanon

• Conduct bank account reconciliation, ensuring controlled and budget-compliant expenditure, and providing regular reports to the Finance & Operations Manager and CFO.• Prepare cashflow forecasts to support financial planning and management.• Perform essential financial transactions and provide comprehensive assistance to customers as a Finance Officer at the bank.• Execute accurate processing of deposits, withdrawals, transfers, and various banking transactions.• Manage customer identification verification and handle significant cash transactions, emphasizing responsibility and precision in financial operations.• Conduct daily tasks, including balancing cash drawers, maintaining precise transaction records, and upholding strict confidentiality of customer information.• Engage proactively with customers, addressing inquiries, and strategically promoting a range of bank products and services.• Leverage expertise in utilizing various banking systems and software to ensure the smooth execution of transactions while strictly adhering to established procedures.

• Taught and trained new joiners and monitor their daily activities while providing recommendations on areas of improvement. • Managed customer assistance in financial transactions at a senior level, adeptly addressing all concerns and inquiries with a focus on exceptional service.• Managed and executed complex banking transactions, including deposits, withdrawals, and transfers, ensuring accuracy and efficiency in all processes.• Oversaw customer identification verification, expertly handling substantial cash transactions, conducting end-of-day cash drawer balancing, and maintaining meticulous transaction records.• Provided superior customer service, proactively addressing inquiries, resolving issues, and strategically promoting advanced bank products and services.• Maintained the highest standards of confidentiality in handling sensitive customer information, demonstrating a commitment to privacy and trust.• Leveraged extensive expertise in various banking systems and software, ensuring the seamless execution of transactions while strictly adhering to established procedures.

Lebanon

• Assisted customers with their financial transactions. Handled all their concerns and inquiries. • Processed deposits, withdrawals, transfers, and other banking transactions accurately and efficiently. • Verified customer identification, handling huge cash transactions, balancing cash drawers at the end of day, and maintained accurate records of transactions. • Provided excellent customer service by addressing customer inquiries, resolving issues, and promoting bank products and services when appropriate. • Maintained strict confidentiality of customer information.• Used various banking systems and software to proceed with transactions, while applying the proper procedure.

Beirut, Lebanon

• Attend meetings conducted by the World Food Program and met all the terms of the contract.• Established and maintained good relationships with the suppliers to negotiate regarding the quality of the products, variation in prices, and client preferences and specifications.• Communicate with clients to gather accurate feedback regarding the products for future buying trends, while providing direct advises to the clients. • Interact and listen to the customers to cater to their demands and needs and resolve any complaints at real-time to provide customer satisfaction.• Supervise the day-to-day retail, including sales, staff & stock, while promoting an environment conducive for personal and organizational growth.• Assist in the analysis and development of supply chain metrics and business processes to ensure continuous process of improvement.

Master Of Business Administration - Mba, Business Administration And Management, General

Bachelor Of Business Administration - Bba, Banking And Finance