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I am a CIPD qualified PRINCE2 practitioner with experience across process improvement, service delivery, implementation, and intellectual property commercialisation. I have proven problem-solving experience in client-facing roles which has facilitated an ability to build strong relationships with internal and external customers.
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Implementation ConsultantSciforma May 2024 - Nov 2024Hampshire, England, United KingdomImplementing KeyedIn project management software -
Service Delivery ManagerAdp Apr 2019 - May 2024I support clients through change and represent client needs across ADP -
Secondment - Uk Scoping ConsultantAdp Sep 2018 - Apr 2019Helping clients describe and record their requirements for bespoke work and ensuring they are documented
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Business Transformation ConsultantAdp Aug 2017 - Sep 2018ChertseyI help clients to manage change or solve problems within their business, and help them ensure their processes are running efficiently.
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Hr Consultant (Acting Team Manager October 2015 – April 2016)Adp Feb 2013 - Jul 2017• 4 Service Recognition Awards, and 5 nominations between June and October 2016 (for example: creative problem solving, applying creativity and resolving challenges)• Ownership and monitoring of the consultancy quote process for live clients re HR projects resulting in consistency in quotes processing and charging, now handed to Consultancy• Implemented over 70 clients over nearly 4 years, and been involved in 10 consultancy projects• Client requirements meetings around the UK• Supporting other team members, holiday cover for Team Manager • As Interim Manager, joined an existing team working on system improvements to talent modules and new components, using my experience of client needs to make sure that design was fit for purpose. • Successfully filled a long-standing (8 months) team vacancy which eased the workload on existing team members • Fielding and managing escalations to find collaborative, comprehensive solutions to issues • Facilitating information-sharing with the HRC Team through team meetings and update sessions, re improvements, changes, and new functionality to the products, to ensure effective service delivery
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Project Management CoordinatorAdp Apr 2011 - Feb 2013Chertsey• Responsible for project governance, including managing and documenting update calls for projects of all scope and size, tailoring approach and documentation to meet needs of individual clients, and escalating recorded issues
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Bar StaffEgham United Services Club Jul 2010 - May 2012• Part-time bar work involving unsupervised management of the bar, including cashing up at the end of each shift• A very sociable role!
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ExecutiveNhs Innovations East Midlands Aug 2006 - Jul 2010• Successful conclusion of an infringement case for Nottingham Heartlands NHS Trust, resulting in a letter of thanks and praise from the innovator• Implemented new procedures template documentation, setting out predicted timescales for commercialisation of ideas, used to communicate deadlines and timescales to innovators, and to keep a project on track. • Project-managing 20+ varied intellectual property innovations, managing patents and associated budgets on ideas emanating from NHS Trusts in the East Midlands area
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Quality Manager And ScreenerNational Innovation Centre Mar 2008 - Sep 2009• Supporting non-NHS innovators with ideas that could benefit the NHS, including offering a range of web-based assessment tools; initial assessment of over 50 new innovation submissions • Successful trip to India to collaborate with suppliers to build new web-based inventor-focussed tools which facilitated new ideas submissions and provided a trackable process for assessment • Management of ISO 9001 (including internal audit), and a key contributor in the implementation of ISO9001:2008 which gained us the certification in 2008
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Various RolesImperial Innovations Mar 1999 - Sep 2005• Recruited, managed, and trained an admin team including putting together and reviewing periodically (with the team) administrative processes across the business• Developed the first HR processes managed from within the company• Project-managed an office move for approx. 30 people, from offices across 2 sites and 3 floors to open plan offices. Included a complete redesign of hard-copy filing system
Nicole Ramsay Skills
Frequently Asked Questions about Nicole Ramsay
What is Nicole Ramsay's role at the current company?
Nicole Ramsay's current role is Project management implementation consultant at Sciforma.
What is Nicole Ramsay's email address?
Nicole Ramsay's email address is ni****@****l.co.uk
What is Nicole Ramsay's direct phone number?
Nicole Ramsay's direct phone number is +180022*****
What schools did Nicole Ramsay attend?
Nicole Ramsay attended Ucl, Dartford Grammar School For Girls.
What skills is Nicole Ramsay known for?
Nicole Ramsay has skills like Project Management, Management, Change Management, Human Resources, Business Strategy, Recruiting, Business Planning, Business Development, Strategy, Project Planning, Healthcare, Training.
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Nicole Ramsay
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Nicole Ramsay
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