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Experienced professional skilled in public speaking, provision of Mental Health and Disability services, as well as the development of services and programs. Knowledgeable about social care issues and non-profit business. Experience with negotiating terms, monitoring compliance, and mitigating contract risks over the lifecycle of statewide contracts. Graduate of the University of Northern Iowa with Bachelor’s of Arts Degree in Psychology.
State Of Iowa
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Contract SpecialistState Of Iowa Jun 2022 - Present
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Program DirectorExceptional Persons, Inc. (Epi) Jun 2011 - Mar 2022Waterloo, Iowa AreaOversaw business operations for multiple departments ensuring compliance with policy, regulatory, safety and accreditation standardsOrchestrated smooth and efficient program development by collaborating cross-functionally across departments.Maximized community partnerships and customer relations to expand services and promote growthManaged $2.3 million budget with revenue sources including Medicaid, Social Security Administration and local grants.Led and supervised a team including more than 45 staff, impacting lives of 270 persons with disabilities in the communityInteracted with customers and clients to identify service needs and ensure requirements for Medicaid eligibility were metImproved success of program by making proactive adjustments to operationsDeveloped Host Home program from ground up, laying out framework and defining roles -
Continuous Quality Improvement Service CoordinatorLutheran Services In Iowa Nov 2009 - Jun 2011IowaMonitored quality assurance, risk management, and continuous quality improvement processesEvaluated Home Health, Services for People with Disabilities, and Refugee programs for adherence to rules, regulations and standards of best practice as applicable to each programActed as System Administrator of electronic health recordMaintained accurate records and full compliance with government regulations and agency guidelinesParticipated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork -
Regional Coordinator Of Hourly And Respite ServicesLutheran Services In Iowa May 2007 - Nov 2009Waterloo, Ia & Dubuque, IaAdministered supported community living, habilitation, children’s mental health, and respite services for over 200 children and adults with disabilitiesDeveloped and monitored annual budget for service with support of finance departmentEvaluated files to ensure appropriate and quality service provisionDeveloped and implemented procedures to afford service continuityDirected supervisory staff in management of day-to-day service and staffing issuesDesigned individualized service plans that took into account members' goals and preferencesEnsured member access to services, including support to families to understand Medicaid funded service array
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Program DirectorDungarvin Dec 2005 - Dec 2006Greater Minneapolis-St. Paul AreaCoordinated and managed group homes within constraints of Adult Foster Care licensureMaintained contact with individuals served, ensured quality of each individual program, and facilitated positive culture within householdEnsured quality completion of documentation necessary to programRemained current with changes of organization policy/procedure to facilitate consistent implementationGuided employees to meet expectations and shape lives of individuals servedCollaborated with various teams to uncover issues, identify applicable solutions and offer guidance -
Service Coordinator / Quality Assurance SpecialistCedar Valley Community Support Services Apr 2002 - Oct 2005Waterloo, Iowa AreaImplemented formal quality assurance and improvement program within agency to monitor and compile data in relation to state and federal expectations for servicesReduced risk for payback of service claims by establishing key performance expectations and standards of practiceProvided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.Oversaw provision of community living-type services to persons within community in hourly and 24-hour settingsProvided member support with Medicaid service eligibility and access
Nicole Rand Skills
Nicole Rand Education Details
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Psychology -
General Studies
Frequently Asked Questions about Nicole Rand
What company does Nicole Rand work for?
Nicole Rand works for State Of Iowa
What is Nicole Rand's role at the current company?
Nicole Rand's current role is Taking on the next challenge..
What is Nicole Rand's email address?
Nicole Rand's email address is ni****@****ice.org
What is Nicole Rand's direct phone number?
Nicole Rand's direct phone number is +131929*****
What schools did Nicole Rand attend?
Nicole Rand attended University Of Northern Iowa, North Iowa Area Community College.
What are some of Nicole Rand's interests?
Nicole Rand has interest in Social Services, Children, Civil Rights And Social Action, Poverty Alleviation, Human Rights.
What skills is Nicole Rand known for?
Nicole Rand has skills like Crisis Intervention, Mental Health, Staff Development, Program Management, Respite, Program Evaluation, Grants, Fundraising, Workshop Facilitation, Leadership Development, Supported Living, Youth Development.
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Nicole Straky
San Diego, Ca6cohnrestaurants.com, gmail.com, sdcm.com, cohnrestaurants.com, cohnrestaurants.com, dinecrg.com -
Nicole Rand
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Nicole Rosario
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