Nicole Rayburn's Location
Columbus, Ohio, United States, United States
Nicole Rayburn's Contact Details
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About Nicole Rayburn
Customer-focused Pathology IT Professional with experience in report writing, project implementations, label printing, cassette engraving, middleware, & clinical applications support.
Nicole Rayburn Work Experience Details
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Digital Solutions EngineerRocheSeattle, Wa, Us -
Copath ConsultantCopath Consultant Aug 2024 - PresentRemoteCOPATH SKILLS:- Standardizing and customizing final, interface, and procedure report templates.- Adding custom fields with defaults (such as Specimen Source).- Adding skip logic.- Adding nested reports.- Adding a patient demographic table.- Modifying the Insert Parts report at the top ribbon of Microsoft Word.- Exporting/Importing report templates.- Implementing requisition, container, and slide label printing.- Adding computed expressions for patient name and/or part designation + part description.- Adding 2D barcode for specimen number.- Creating label chutes and routing rules. - Can set up the printers locally or on the network. - Adding text fields and custom fields to Microsoft Word Text Entry User Object.- Modifying the Microsoft Word template so a text field always displays in bold.- Adding Application User Objects (AUOs) for digital pathology, label printing, cassette engraving, text fields, protocols, attachments, and worklists.- Adding new drop-down menu for specialty providers, such as Neuropathologists.- Implementing cassette engraver printing with Lab Writer. Implementing AP/CP, so clinical pathology results can be displayed in CoPath.- Modifying InfoMaker reports in PowerBuilder.- Adding Retrieval Arguments and report parameters.- Publishing the reports and changing the display name and/or order. - Scheduling reports. - Working with Interface Team to get an autopsy procedure to display as “Preliminary” status in Epic, and then getting it replaced with a “Final” status once the case is signed out.- Interfacing and maintaining Leica Cerebro for specimen tracking.- Maintaining CoPath maintenance for Leica Bond and Agilent Dako stainers. - Maintaining CoPath maintenance for Aperio digital pathology.
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Enterprise AdministratorMulticare Health System Mar 2022 - Aug 2024Tacoma, Washington, United StatesReconciles point-of-care billing errors in Epic workqueues.- Reconciles interface errors for results, procedures, providers, organisms, missing susceptibility flag, and mismatch order IDs in Epic workqueues.- Reconciles blood bank billing in Epic’s Account Maintenance.- Completes monthly patching of Instrument Manager, CoPath, print, and fax servers.- Performs daily, weekly, monthly, and quarterly scheduled tasks to optimize system performance.- Builds new test and battery codes for in-house and reference labs. - Modifying or adding SMART routing. - Modifying and creating new worksheets.- Managing billing fee schedules in Sunquest and CoPath. - Modifying lab test compendiums.- Manages new user security and terminations for lab employees.- Troubleshoots incidents and resolves service requests in according to SLAs.- Installs third-party lab software and maintains documentation.- Revises old procedures that have not been updated in years. - Sets up knowledge sessions after go-lives with colleagues if they were not involved in the project.- Develops a team SharePoint site as a process improvement initiative.- Replaced OL Monitors with Sunquest’s TOM Monitors as a cost-saving initiative. - Replaced MModal’s Fluency dictation software with Dragon’s Nuance dictation software as a cost-saving initiative. - Set up CoPath as an LIS for a pathology reference lab to use temporary while suffering from a data breach. Completed the work in 3 business days. -
Is Systems Analyst IiNationwide Children'S Hospital Jul 2019 - Feb 2022Columbus, Ohio Area- Developed an innovative process in SharePoint to manage project requests for 13 lab sections. When projects were submitted they sent curated emails with either status updates or approval/denial workflows to the requester and responsible party. This resolved cross-departmental communication issues and streamlined operations. - Subject Matter Expert for Sunquest’s CoPath and any system that integrated with it, including Aperio, Dako, LabVantage, and Cerebro.- Led bi-weekly meetings with lab sections to understand their business needs, provide project updates, and communicate upcoming change requests that might impact them. - Built, reviewed, and created test scripts for change requests in Sunquest Laboratory & CoPath. Followed change control procedures before implementing anything in production. - Built all CoPath part types, protocols, procedures, stains/processes, and quick texts.- Created detailed troubleshooting and install procedures for team members and created workflow procedures for end users. - Performed system updates and server patching on a monthly basis. Monitored server performance and backups on a daily basis. - Implemented AP/CP integration in CoPath, which enabled CoPath users to review and add clinical results from Sunquest Laboratory. Involved new interfaces, window painting, creating new reports, and modifying existing report templates.- LIS resource for the creation of a new lab section, called Diagnostic Immunology. Involved implementing new analyzers, installing new software, and creating all of the maintenance in CoPath.- Started the expansion of our Digital Pathology program by helping the lab section purchase additional slide scanners, modifying their specimen activity windows, and upgrading their slide viewing software. -
Is Programmer Analyst - Laboratory And Pathology MedicineNationwide Children'S Hospital Feb 2019 - Jul 2019Columbus, Ohio Metropolitan Area- Assisted with planning, designing, developing, implementing, monitoring, and supporting all information systems and databases to meet assigned customer needs.- Provided written documentation, policies, and procedures to implement and support all new and existing applications and updates them as needed. - Developed customer and system documentation.- Provided effective user training and support.- Merged patients in Sunquest and CoPath.
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Is Systems AnalystNationwide Children'S Hospital Apr 2018 - Feb 2019Columbus, Ohio- Tier 2 support for technical issues/requests.- Wrote complex reports and queries in Oracle SQL Developer and Crystal Reports for specialty service lines.- Developed and managed a process for reconciling our Epic Optime/Anesthesia workqueues.- Managed our block schedule.- Implemented software and hardware upgrades for various clinical applications. Involved working cross-departmental with other teams, creating effective test plans, creating detailed support guides, and setting up training sessions for end users. - Subject Matter Expert for Data Innovations Capsule, which is middleware used to get vital signs from Phillips monitors to Epic.
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Is Programmer Analyst - Perioperative ServicesNationwide Children'S Hospital Nov 2013 - Apr 2018Columbus, Ohio- Primary responder of technical issues/requests from more than 400 Clinical Staff across 53 ORs/Procedure Rooms and 151 bed spots.- Administrator for electronic medical records system, instrument tracking system, medical cart system, dental x-ray system, device integration system, document management system, and video integration systems.- Write reports in Crystal Reports and QlikView for Anesthesiology, Business Managers, Surgeons, and Quality Improvement Services.- Project Manager for software and hardware upgrades to our instrument tracking system, communication devices, and lab printers. - Help with project implementations by installing software and creating test plans and support guides.- Audit & reconcile hospital billing data and charge log postings.- Manage knowledge documentation for the team, such as troubleshooting guides, server and vendor information, and process maps; post all material on SharePoint and in our ticketing management system. - Manage content for Epic OpTime and Epic Anesthesia modules by adding CPT codes, room resources, and medical devices, creating SERs, changing block schedules, and linking patient encounters.- Build professional relationships with vendors, clinical staff, and senior leadership.- Provide regular updates of technical issues and projects to my team, OR Charge Nurses, Surgeons, and Program Managers until issues are resolved.- Received a department award for most employee recognitions in a month for October 2014.
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Is Business Applications & Erp Support AnalystNationwide Childrens Hospital Apr 2013 - Nov 2013Columbus, Ohio Metropolitan Area- Developed scope document for Kronos software and hardware upgrade by researching IS PMO standards and calling the vendor for specific information. - Planned and updated project milestones in Project Server.- Built Access database of all Purchase Orders to determine next year’s non-operating and operating budget projections for more than 40 non-clinical business applications.- Audited Business Impact Analysis (BIA) for accurate Recovery Time Objective (RTO) & Recovery Point Objective (RPO) for each non-clinical business applications.- Performed testing in Lawson Talent Management by applying as an external candidate to NCH positions posted on job board sites. Discovered workflow issues and incompatible internet browsers, which greatly increased application volume once resolved.
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Staffing Consultant/Research AnalystThe Mergis Group Nov 2012 - Apr 2013Columbus, Ohio, United States- Interviewed, matched & presented quality candidates for available positions in Ohio, New Mexico, Illinois, Tennessee & Texas. - Formatted resumes to highlight candidates’ strengths, and to appeal to the client. - Prepared candidates for client-interviews with navigation directions, dress expectations, and interview format.- Debriefed candidates after client-interviews & recorded interviewing styles of hiring managers in Excel to better prepare future candidates for interviews with those hiring managers.
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Customer Operations Coordinator, Enterprise Customer Master DataCardinal Health Through The Mergis Group May 2012 - Nov 2012Dublin, Oh- Performed data cleansing, matching, and relationship linking support for 50,000+ account records. - Collaborated with Billing, Transportation, and Regulatory Compliance Departments to adjust accounts. - Achieved 100% completion rate within a 2-day SLA. - Received 2 employee recognition awards for outstanding customer service.
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Quality Improvement Services AuditorNationwide Childrens Hospital May 2011 - May 2012Columbus, Ohio Metropolitan Area- Facilitated efforts in improving patient care through data collection, assessment of statistical process charts, & follow-up communication. - Audited hospital operations of 18 clinical units for CMS and JCAHO regulatory compliance standards. - Provided quality improvement coaching & feedback to clinical service lines, as needed. - Performed statistical analysis on QI projects & prepared PowerPoint presentations for the governing body using last year’s presentation for guidance. - Achieved 6 Service Stars, or employee recognition awards, for exceeding performance expectations.
Nicole Rayburn Skills
Microsoft Office
Management
Peoplesoft
Microsoft Excel
Time Management
Recruiting
Powerpoint
Analysis
Talent Acquisition
Crm
Applicant Tracking Systems
Resume Writing
Access
Data Analysis
Interviews
Project Management
Process Improvement
Training
College Recruiting
Onboarding
Sourcing
Outlook
Sharepoint
Temporary Placement
Healthcare
Talent Management
Auditing
Coaching
Screening
Visio
Sap
Information Technology
Business Intelligence
Marketing
Hiring
Building Relationships
Hospitals
Nicole Rayburn Education Details
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4.0 -
Miami UniversityKinesiology And Health -
Miami University Dolibois European Center8-Week European Study Abroad Program
Frequently Asked Questions about Nicole Rayburn
What company does Nicole Rayburn work for?
Nicole Rayburn works for Roche
What is Nicole Rayburn's role at the current company?
Nicole Rayburn's current role is Digital Solutions Engineer.
What is Nicole Rayburn's email address?
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What is Nicole Rayburn's direct phone number?
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What schools did Nicole Rayburn attend?
Nicole Rayburn attended Ohio University, Miami University, Miami University Dolibois European Center.
What skills is Nicole Rayburn known for?
Nicole Rayburn has skills like Microsoft Office, Management, Peoplesoft, Microsoft Excel, Time Management, Recruiting, Powerpoint, Analysis, Talent Acquisition, Crm, Applicant Tracking Systems, Resume Writing.
Who are Nicole Rayburn's colleagues?
Nicole Rayburn's colleagues are Angelina Freeland (Lugo), 达文平, Stephanie Schumacher-Dedden, Sudarshan Panchal, Penny Atkinson, Wäfler Hans, Wolfgang Matthes.
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