Served as administrative liaison between warden, staff, and population in matters of litigation against institution and staff.

Displayed strong decision-making skills in high-pressure situations, effectively prioritizing tasks and responding to emergencies.Enhanced facility security by implementing strict protocols and conducting regular inspections.Oversaw daily operations of the facility, coordinating staff schedules, assigning duties, and maintaining compliance with regulations.Promoted open lines of communication between inmates and staff members, mediating conflicts as they arose and resolving issues effectively.Conducted risk assessments to identify potential threats within the facility, promptly addressing concerns to maintain optimal security levels.Conducted thorough investigations into incidents, ensuring proper documentation and follow-up actions were taken.Reviewed incident reports submitted by subordinates for accuracy before forwarding them to the chain of command for further action.Checked all books and discharges, making sure all charges had paperwork and all discharges had orders of discharge.Maintained a safe environment for inmates and staff through diligent monitoring and effective communication.Liaised between the warden, law enforcement agencies, and the prosecutor's office in investigative matters related to inmates or staff.Gathered facts from interviews of suspects, witnesses, and complainants.Appeared in court and testified under oath in Criminal cases.Marked off crime scenes and controlled access to protect evidence from tampering or loss.Conducted impartial investigations into complaints by employees and conducted interviews with witnesses

Served as liaison for the department between federal personnel to ensure they received all pertinent documentation.Supervised and conducted all screening and reviewing pertinent inmate records for discharge determination.Coordinated discharge process with various facilities to ensure timely communication between departments.Interacted effectively with departmental Commanding Officers, Executive staff, Court personnel, and various outside agencies (city & federal).Resolved conflicts within various facilities with discharges.Enhanced patient satisfaction by providing comprehensive discharge instructions and resources for follow-up care.Increased efficiency in the discharge process, implementing electronic record-keeping systems to track essential information.Conducted various audits with various facilities throughout the department.Communicated with Legal Division to provide confidential pertinent information.

Acted as the administrative liaison between the warden, staff, and inmates regarding litigation matters. Supervised over 800 employees and managed more than 1,000 offenders, enhancing office efficiency through task delegation to administrative support staff. Prepared daily reports, managed budgetary matters, and ensured timely completion of administrative tasks, including report writing and incident documentation.Developed officer schedules, maintained adequate staffing levels, and optimized resource allocation to reduce overtime costs while upholding quality standards. Improved staff efficiency with training programs and performance evaluations. Monitored the recruitment process to ensure compliance with laws and selected qualified applicants.Streamlined administrative processes to boost productivity and addressed performance issues through the disciplinary process. Researched and responded to public inquiries and evaluated facility infrastructure for necessary upgrades.Monitored security systems to ensure compliance and promptly addressed any issues. Collaborated with deputies and supervisors to maintain order, facilitate communication, and conduct investigations into misconduct. Enhanced interdepartmental communication through regular meetings and transparent reporting.

Worked closely with mental health professionals to address the needs of inmates experiencing psychological distress, promoting a safe and supportive environment for recovery.Streamlined workflow by developing efficient systems for tracking patient’s progress throughout their hospital stay.Liaised between medical professionals and clients to ensure accurate information exchange, promoting cohesive care planning across disciplines.Collaborated with medical and clinical personnel to coordinate and implement client services.Skilled at working independently and collaboratively in a team environment.Used critical thinking to break down problems, evaluate solutions, and make decisions.Ensured timely transportation of inmates to court appointments, medical visits, and other off-site locations while maintaining strict security protocols.Reduced instances of misconduct by establishing positive relationships with inmates and addressing grievances promptly.Conducted regular inspections of physical facilities within the unit, identifying any maintenance or safety concerns that required immediate attention.Utilized strong conflict resolution skills to defuse tense situations among inmates or staff members, maintaining order within the facility.