Contract compliance monitoring for assessment/sanction centers, prerelease centers and treatment facilities to ensure facilities under contract with the DOC are operating as outlined in their facility/program's written agreement. Policy/proposal development, as well as planning and budgeting. Using department policy, Administrative Rules, and state statute to ensure that all PFB facilities are in compliance with the requirements as outlined by contract; perform Prison Rape Elimination Act (PREA) facility spot checks and interviewing offenders onsite at facilities; reviews and assessments of corrective action taken by contracted facilities following quarterly contract interim monitoring findings; establishing criteria, formulating projects and assessing program effectiveness incorporating the bureau's policy on issues of public safety and concern; coordinating with the Clinical Services Division to ensure offenders receive adequate health care; leveraging contract requirements, Administrative Rules, state statute, department policy, and knowledge of criminal justice and case management practices to direct and respond to day-to-day operational and program issues concerning offender welfare, placement, and discipline; facilitating offender specific meeting with various stakeholders including death review meetings. Provides direction to PFB contracted facilities on policy issues to ensure policy guidelines and sound correctional practices are followed. Budget: approves monthly expenditures for assigned facilities; approves expenditures (per diem payments) of contracted facilities on a monthly basis; reviews supporting documentation submitted by contractor, including LOS requests; assist accounting in verifying discrepancies in monthly invoices from contractors; monitors invoices for each contracted facility and compares spending to funding levels to ensure allocated amounts are not exceeded.

Duties include being the first point of contact for customers via phone and email and being the main internal contact and central hub for a service group of 10 Field Service Engineers based across the county and in our China office. Pricing parts and researching travel prices to create estimates for basic maintenance and calibration on our machines as well as repairs; receiving and opening purchase orders and coordinating parts arrival for repair work with onsite visits; verifying completeness of jobs and closing out work orders and setting them to invoice. Working with customers to help collect payments as well as negotiate pricing for repair work. Creating RMAs for items to be sent in for evaluation/repair. Maintaining thorough and complete electronic records of each Service Request Order including copies of all correspondence, estimate(s) and purchase orders. Interfacing with other internal departments to coordinate shipping, make sure that parts that require assembly are complete before shipment and ensure that all customer needs are taken care of to the utmost satisfaction. In addition, Lansmont has recently become a sister company to two other companies in our industry and has been instrumental in helping to bring those companies up to an operating capacity that is both more functional and streamlined. I have assisted with creating and implementing processes and strategies to assist in this implementation.

Duties included all aspects of office maintenance and management including correspondence and communication, document preparation including year end, proposals and contracts; maintenance of company Face Book page; management of company file system and office supplies inventory; First point of contact for clients providing excellent customer service via phone or email; data entry from multiple sources; preparation of corporation minutes from annual meetings; I have been in charge of all bookkeeping functions including accounts receivable and payable, invoicing, deposits, bank reconciliations, HR responsibilities and employee records, payroll, payroll liability deposits, state and federal monthly, quarterly and annual payroll reports, 1099/W2s, insurance renewals & annual audits. In addition, I have dealt with marketing and driving increased sales and revenue.