• Manager on Duty- Ensure a customer ready store. Supports a selling culture. Resolve escalating customer issues and phone calls. Communicate daily goals. Delegating and training duties to active associate.• Oversee associates work, training and development with the company growth.• Holding supervisors and associates accountable for their behaviors and responsibilities. Promoting associates to their next level.• Sourcing and recruiting associates. Supervising staff of fifty or more associates. Scheduling and staffing the store within the budget. Maintain an productive work environment. • Analyzing and working productive reports. Maintaining the store overall expenses. Overseeing the P&L statements. • Researching inventory and cash gain or loss. Performing and training associates to do an effective cycle counts of the store inventory.• Intermediate skills levels with the utilization of MS WORD, Excel, Front Page, Outlook and Pinnacle computer software applications. Keyboard 65 words per minute and perform data entry functions.• Comprehensive experience performing complex banking procedures – opened and closed accounts for customers – processed customer deposits and withdrawals – while updating customers on new banking services available to streamline and address individual customer banking needs.• Assisted with the auditing of the ATM – handled bulk carriers – entailing the processing and distribution of cash - $50,000 up to $500,000. • Process and assist customers with contracts and credit applications. Performing procedures and protocol when processing a contract. Verifying electronic serial numbers with contracts. • Perform and train associates about new technology