Nicole Schemm
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Nicole Schemm Email & Phone Number

Compliance Manager | Dispute Resolution, Legal Research, Risk Operations at Dollar Loan Center
Location: Las Vegas, Nevada, United States 6 work roles 1 school
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Current company
Role
Compliance Manager | Dispute Resolution, Legal Research, Risk Operations
Location
Las Vegas, Nevada, United States
Company size

Who is Nicole Schemm? Overview

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Quick answer

Nicole Schemm is listed as Compliance Manager | Dispute Resolution, Legal Research, Risk Operations at Dollar Loan Center, a company with 111 employees, based in Las Vegas, Nevada, United States. AeroLeads shows a matched LinkedIn profile for Nicole Schemm.

Nicole Schemm previously worked as Compliance Manager at Dollar Loan Center and Refinance Escalations and Resolutions Specialty Unit Manager at Capital One. Nicole Schemm holds Bachelor Of Arts - Ba, English Language And Literature, General, 3.85 - Summa Cum Laude from Chapman University.

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Dollar Loan Center

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Profile bio

About Nicole Schemm

At Dollar Loan Center, our focus on compliance is relentless, with a vigilant stance on adhering to multifaceted legal frameworks. As a Compliance Manager, my foundation in English Language and Literature from Chapman University has been invaluable in crafting clear, comprehensive policies and effectively managing risk across all departments. We've turned challenges into benchmarks for excellence, ensuring that disputes are resolved with precision. My role enables the company to navigate the intricacies of compliance, drawing upon a solid grounding in dispute resolution and legal research to safeguard our operations and reputation.

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Nicole Schemm's current company

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Dollar Loan Center
Dollar Loan Center
Compliance Manager | Dispute Resolution, Legal Research, Risk Operations
las vegas, nevada, united states
Website
Employees
111
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6 roles

Nicole Schemm work experience

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Compliance Manager

Current

Las Vegas, Nevada, United States

Manage company-wide compliance with local, state, and federal regulations by assessing and mitigating risks across all departments, investigating and responding to complaints and disputes, and creating and maintaining policies and procedures.

Sep 2023 - Present

Refinance Escalations And Resolutions Specialty Unit Manager

Plano, Texas, United States

Manage remediation of escalated complaints and process breaks, partnering with Legal, Compliance, Business Risk Office, and other downstream lines of business to ensure minimal impacts to customers and risk to the business.

Nov 2022 - Sep 2023

Refinance Quality Assurance Manager

Plano, Texas, United States

Maintained and ensured overall quality of business practices using expertise of policy and procedure, adhering with legal and regulatory standards, and furnished data on and specific details of quality findings to provide coaching and feedback.

Dec 2021 - Nov 2022

Refinance Training Principal Coordinator

Plano, Texas, United States

Trained 12 classes of over 20 Call Center and Funding New Hires on Refinance process and educated them on Policy and Procedure, spending 8 hours of daily classroom instruction for 5-week-long training program. Led design projects and developed customer-focused content tailored to audience level for Leadership, Tenured Agents, and New Associates, producing.

Feb 2021 - Dec 2021

Refinance Funding Senior Coordinator

Plano, Texas, United States

Supported associates within the Funding and Call Center Departments. Problem-solved questions and concerns and received over 25 Assist Line calls daily to guide associates and educate them on Refinance process and policies.

Jun 2020 - Feb 2021

Refinance Funding Analyst

Plano, Texas, United States

Originated over $1,000,000 in funded Refinance loans by reviewing application documents, contacting customers and lienholders, and finalizing payoff information.

Aug 2019 - Jun 2020
Team & coworkers

Colleagues at Dollar Loan Center

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1 education record

Nicole Schemm education

FAQ

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What company does Nicole Schemm work for?

Nicole Schemm works for Dollar Loan Center.

What is Nicole Schemm's role at Dollar Loan Center?

Nicole Schemm is listed as Compliance Manager | Dispute Resolution, Legal Research, Risk Operations at Dollar Loan Center.

Where is Nicole Schemm based?

Nicole Schemm is based in Las Vegas, Nevada, United States while working with Dollar Loan Center.

What companies has Nicole Schemm worked for?

Nicole Schemm has worked for Dollar Loan Center and Capital One.

Who are Nicole Schemm's colleagues at Dollar Loan Center?

Nicole Schemm's colleagues at Dollar Loan Center include Edith Garcia, Melanie Saenz, Dihna Cruz, David Maddock, and Ashley Singer.

How can I contact Nicole Schemm?

You can use AeroLeads to view verified contact signals for Nicole Schemm at Dollar Loan Center, including work email, phone, and LinkedIn data when available.

What schools did Nicole Schemm attend?

Nicole Schemm holds Bachelor Of Arts - Ba, English Language And Literature, General, 3.85 - Summa Cum Laude from Chapman University.

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