- Attending and providing presentations or information at meetings of Council, standing Council Committees, including public meetings and other committees.- Reviewing, processing, and formulating a comprehensive planning opinion on proposals and projects including zoning amendment applications, site plan applications, variance and consent applications, Niagara Escarpment Commission applications, and other projects as assigned.- Reviewing, analyzing and make recommendations through reports and presentations.- Provide support to other planning and administration staff on assigned planning proposals, projects and circulations of planning applications in order to meet required timelines.- Prepared professional planning evidence on large projects for Local Planning Appeal Tribunal hearings.

- Responsibly handling sensitive and confidential information that pertains to clients, tenants, lawyers, developers, builders, realtor’s, and the public.- Providing professional judgement and sound decisions regarding planning advice, policies and procedures to all parties.- Researching zoning standards, land use policies, processes and non-compliance.

- Provided operational support through answering planning enquires, follow-up with clients, reviewing marketing documents, researching studies for further background on properties, creating transaction schedules and consolidating transaction paperwork.- Demonstrated my ability to work effectively and resolving conflicts when addressing concerns and answering inquiries from tenants, agencies, and the public.- Provided communication through notifications, emails and notices to tenants and agencies regarding tenant maintenance issues, upcoming tasks and ongoing projects.- Represented the company as required at meetings, on calls and responds to inquiries relating to property management with professionalism, negotiation and interpersonal skills.

- Conducted site inspections for current and future projects including site plan approvals, zoning by-law amendments and official plan amendments.- Assisted with researching and preparing reports, memoranda, and letters for internal partners/stakeholders, external agencies/associations, and municipal planners.- Reviewed and analyzed the compliance, and conformity materials being submitted. • Assembled and collected data through the consolidation of files.

- Provided information over the counter and phone to concerned members of the public regarding development applications, zoning questions, and Committee of Adjustment applications.- Coordinated, prepared, and distributed agendas and documentation for individuals attending Preconstruction, Growth Management and Development Review Team meetings.- Liaised with internal departments to ensure appropriate input is received on applications.- Attended Preconstruction, Growth Management and Development Review Team meetings to record minutes and detailed notes.- Provided support with applications, notices and background information for reports.

- Enhanced the customers experience through asking the right questions on their specific needs and made suggestions on products that would work best for them and provided a demonstration on how the products are used.- Efficiently received the weekly orders and properly arranged the Stock Room according to the store categories in turn making the inventory count run smoothly.- Organized the products and signage needed for the monthly campaign tables along with setting up the table(s) according to the photo and shop standards.- Coordinated all Facebook posts (3-4 times a week) using content provided by the company specifically for social media and created my own content through taking photos and using Photoshop.- Launched the Lush Sherway Gardens Facebook Page and increased the number of likes by 75%.- Improved the store traffic and online reach through promotion of new products arriving in store (or when certain products are re-stocked), store parties or events, and new information regarding social awareness campaigns.

- Arranged the displays throughout the store and was responsible for the set-up and take down of the floral display located outside the store (Daily).- Coordinated the delivery schedule to ensure the flowers were sent out on the appropriate day and made it to the correct location.- Addressed issues or complaints with clients, while demonstrating a superior level of customer service and understanding.- Process sales in-person and over the phone using the P.O.S. System.

- Redesigned all of Conair’s sell sheets and updated Conair’s competitive retail matrixes.- Analyze P.O.S. data from customers and created presentations and reports for external distribution using Microsoft Office Tools.- Updated the in house Plan-o-gram by assembling mock-up display boxes, conducting retail store evaluations, competitive store checks and purchasing competitive products for set up.

- Organized the delivery of trees and perennials with the customers based on their home address and the availability of the delivery truck.- Assisted customers through my perennial product knowledge with the design and selection of plants for their garden.- Coordinated the design and set-up of the weekly sale displays throughout the perennial nursery including signage changes.