Nicole Serrano

Nicole Serrano Email and Phone Number

Staff Services Manager III at California Department of Education @ California Department of Education
sacramento, california, united states
Nicole Serrano's Location
Elk Grove, California, United States, United States
Nicole Serrano's Contact Details
About Nicole Serrano

Nicole Serrano is a Staff Services Manager III at California Department of Education at California Department of Education. She possess expertise in government, analysis, 10 key, microsoft office, financial analysis and 11 more skills.

Nicole Serrano's Current Company Details
California Department of Education

California Department Of Education

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Staff Services Manager III at California Department of Education
sacramento, california, united states
Employees:
1038
Nicole Serrano Work Experience Details
  • California Department Of Education
    Ssm Iii
    California Department Of Education Feb 2024 - Present
    Sacramento, California, United States
  • California Department Of Education
    Staff Services Manager Ii
    California Department Of Education Mar 2019 - Feb 2024
    Sacramento, California
  • California Department Of State Hospitals
    Staff Services Manager Ii
    California Department Of State Hospitals Jul 2014 - Mar 2019
    Department Of State Hospitals
    As Chief of the Trust and Provider Enrollment Unit, I am responsible for providing functional Trust Office oversight and centralized Trust Office policy and procedure development specific to patient benefit eligibility, insurance enrollment, Medicare premiums, and other functions related to Medicare and third party collections, for the State Hospitals. I directly supervise one Staff Services Manager I and two Staff Services Analyst/Associate Governmental Program Analysts. Regarding these… Show more As Chief of the Trust and Provider Enrollment Unit, I am responsible for providing functional Trust Office oversight and centralized Trust Office policy and procedure development specific to patient benefit eligibility, insurance enrollment, Medicare premiums, and other functions related to Medicare and third party collections, for the State Hospitals. I directly supervise one Staff Services Manager I and two Staff Services Analyst/Associate Governmental Program Analysts. Regarding these specific functions, I serve as the primary liaison to the state hospital Trust Office managers and coordinate efforts with the Medicare Revenue Unit as necessary. I am responsible for maximizing state resources through the collection of funds for patient treatment services and ensuring appropriate management of patient insurance and benefit eligibility. I coordinate private pay collections via DSH Sacramento– Legal. I am also responsible for oversight of Provider Enrollment and county bed billing operations. Show less
  • California Department Of State Hospitals
    Staff Services Manager I
    California Department Of State Hospitals May 2013 - Jun 2014
    Fiscal Allocations And Estimates
    Under the direction of the Chief, Fiscal Allocations and Estimates branch, my duties include but are not limited to: functioning as the first line supervisor responsible for directly overseeing the development of the department's caseload estimates, expenditure projections, fiscal and administrative policy research with an emphasis on patient billing issues, revenue forecasting and completion of various ad hoc data analyses and written reports on issues impacting the state hospitals.
  • California Department Of State Hospitals
    Budget Analyst
    California Department Of State Hospitals 2011 - 2013
    Department Of Mental Health
    Under the SSM I and Budget Officer, my duties include but are not limited to: Preparation of budget documents. Maintenance of systems to monitor and track changes in the Department’s various appropriations through BCPs, Finance Letters, May Revisions, and Legislative hearing processes. Development of required information in consultation with program staff to respond to a variety of drills and budget issues inquiries from departmental staff or other interested individuals, including control… Show more Under the SSM I and Budget Officer, my duties include but are not limited to: Preparation of budget documents. Maintenance of systems to monitor and track changes in the Department’s various appropriations through BCPs, Finance Letters, May Revisions, and Legislative hearing processes. Development of required information in consultation with program staff to respond to a variety of drills and budget issues inquiries from departmental staff or other interested individuals, including control agency staff and the Legislature. Show less
  • California Department Of State Hospitals
    Fiscal Analyst
    California Department Of State Hospitals 2009 - 2011
    Community Services Division
    Under the general supervision of a Staff Services Manager I, performs staff work to support the program and fiscal activities in the CSD. Independently conducts budgeting, planning, contract management continually providing recommendations for the Section Chief and Division Deputy Director and Assistant Deputy Director. Performs staff work to support communication systems necessary to ensure accurate and timely Division assignments. Assists with maintaining fiscal and tracking reports and with… Show more Under the general supervision of a Staff Services Manager I, performs staff work to support the program and fiscal activities in the CSD. Independently conducts budgeting, planning, contract management continually providing recommendations for the Section Chief and Division Deputy Director and Assistant Deputy Director. Performs staff work to support communication systems necessary to ensure accurate and timely Division assignments. Assists with maintaining fiscal and tracking reports and with formulating statewide program and fiscal policy related to the Mental Health Services Act. Show less
  • California Department Of State Hospitals
    Staff Services Analyst
    California Department Of State Hospitals 2005 - 2009
    Mhsa Fiscal
  • California Department Of State Hospitals
    Office Technician
    California Department Of State Hospitals 2000 - 2005
    Sex Offender Commitment Program
    Under the Chief of SOCP, my duties included but were not limited to: Scheduling inmate evaluations with independent evaluators and state hospitals. Responding to sensitive inquiries from public agencies, district attorneys, public defenders, and family members. Providing explanations of Department policies regarding the Sexually Violent Predator (SVP) evaluation process and related confidentiality issues. Assisting in the maintainance of contract evaluator invoice records, monitoring invoices… Show more Under the Chief of SOCP, my duties included but were not limited to: Scheduling inmate evaluations with independent evaluators and state hospitals. Responding to sensitive inquiries from public agencies, district attorneys, public defenders, and family members. Providing explanations of Department policies regarding the Sexually Violent Predator (SVP) evaluation process and related confidentiality issues. Assisting in the maintainance of contract evaluator invoice records, monitoring invoices for correct billing, preparing invoices for Staff Mental Health Specialist’s approval and submission to accounting unit within specified time frames. This included data input, reconciling invoices, and making necessary adjustments according to an established protocol. Acting as Liaison between district attorneys and staff regarding tracking of SVP petitions and commitment information. Preparing responses to subpoenas. Organizing SVP information received from Department of Corrections for Record Review staff. Show less
  • California Department Of State Hospitals
    Student Assistant
    California Department Of State Hospitals 1997 - 2000
    Long Term Care Division
  • California Department Of State Hospitals
    Youth Aid
    California Department Of State Hospitals 1994 - 1997
    Long Term Care Services
  • H&R Block
    Tax Professional
    H&R Block 2009 - 2012
    Sacramento, California Area
    Provide accurate and complete tax preparation service using a high degree of ethics and integrity.Offer the needed tax advice to clients. Demonstrate an ongoing competency in the area of income tax knowledge and utilize the H&R Block's continuing professional education program to help attain, maintain, and strengthen tax expertise. Perform due diligence in the preparation of all returns. Providing other information to clients that may be relevant to their tax and financial situation, and… Show more Provide accurate and complete tax preparation service using a high degree of ethics and integrity.Offer the needed tax advice to clients. Demonstrate an ongoing competency in the area of income tax knowledge and utilize the H&R Block's continuing professional education program to help attain, maintain, and strengthen tax expertise. Perform due diligence in the preparation of all returns. Providing other information to clients that may be relevant to their tax and financial situation, and performing other duties as assigned, all in accordance with the law and the Company's policies and procedures, including the H&R Block, Inc. Code of Business Ethics & Conduct. Show less

Nicole Serrano Skills

Government Analysis 10 Key Microsoft Office Financial Analysis Budgets Customer Service Data Analysis Microsoft Excel Microsoft Word Outlook Policy Powerpoint Program Management Leadership Training

Nicole Serrano Education Details

  • University Of Phoenix
    University Of Phoenix
  • West Campus
    West Campus

Frequently Asked Questions about Nicole Serrano

What company does Nicole Serrano work for?

Nicole Serrano works for California Department Of Education

What is Nicole Serrano's role at the current company?

Nicole Serrano's current role is Staff Services Manager III at California Department of Education.

What is Nicole Serrano's email address?

Nicole Serrano's email address is np****@****hoo.com

What is Nicole Serrano's direct phone number?

Nicole Serrano's direct phone number is +191683*****

What schools did Nicole Serrano attend?

Nicole Serrano attended University Of Phoenix, West Campus.

What are some of Nicole Serrano's interests?

Nicole Serrano has interest in Children.

What skills is Nicole Serrano known for?

Nicole Serrano has skills like Government, Analysis, 10 Key, Microsoft Office, Financial Analysis, Budgets, Customer Service, Data Analysis, Microsoft Excel, Microsoft Word, Outlook, Policy.

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