Nicole Sims Email and Phone Number
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Very unique IT leader… I come from an Operations background, growing up if you will, managing production teams in Wholesale and Retail. I have had the unique opportunity to move in to the IT space over the last 5 years giving me a great perspective and ability to bridge the gap. Standing up a new operating system requires knowledge of the business as well as a technical understanding of how to implement to ensure an efficient process.Whether standing up an LOS or other applications from an IT standpoint I come to the table with a unique perspective and knowledge base.• Solid decision making skills, resulting in improved performance • Strong motivational, communication, and conflict resolution skills• Experience working with cross-functional teams to manage projects from conception through implementation• Ability to bridge the gap between the business and technologyRecognized as company subject matter expert for business process and quality improvement initiatives• Ability to recognize and work with individual strengths and developmental needs to build and grow operations teams• Proven ability to increase revenues, decrease costs and improve efficiencies in a fast-paced, high-pressure environment• Strong customer service skills resulting in best-in-industry customer satisfaction
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Vice President Implementation ManagerVerus Mortgage Capital Dec 2020 - PresentWashington, Dc, Us -
Vp Of Information SystemsMr. Cooper Dec 2012 - Dec 2020Dallas, Tx, UsResponsible for the planning, implementation, and operation of the company's information technology strategy. Includes the selection of information systems hardware and software to support internal business processes. Develops and implements operating procedures and directs the study, design and implementation of new systems/equipment.Currently focused in our Post Closing space building out an application to provide efficiency and automation.Previously focused on LOS implementations for multi-channel including Wholesale, Retail and Non-Delegated Correspondent. -
Vp, Fulfillment Solutions Product ManagerPacific Union Financial, Llc Oct 2017 - Jan 2020Farmers Branch, Texas, UsManaging our companies Fulfillment solution from Implementation through adding enhancements to increase efficiencies and productivity. -
Director, Los ImplementationPacific Union Financial, Llc Jul 2014 - Oct 2017Farmers Branch, Texas, Us -
Production Team ManagerPacific Union Financial, Llc Dec 2012 - Jul 2014Farmers Branch, Texas, Us -
Vp Vertical Owner Business Support And Associate EngagementBank Of America Aug 2012 - Dec 2012Charlotte, Nc, UsWorked with the Line of Business to ensure consistency when following corporate policy. Supported the business on our top operating principle - "Be the Best Place to Work". Provided Global Recognition Reporting to the Line of Business to ensure they were staying within budget and recognizing consistently and appropriately within the guiding principles. -
Avp Associate Engagement LeaderBank Of America Jun 2011 - Aug 2012Charlotte, Nc, UsWork with leaders to enhance the Associate Experience and Engagement in multiple sites across Default Servicing. Provide relevant, engaging activities that align with business priorities. Manage the Global Recognition usage for the Retention line of business ensuring the leaders are using the recognition tools accurately to build and sustain a culture of recognition. Facilitate the Best Practice routine with peers in the Default Servicing space to ensure a consistent engagement culture across all sites, improving the associate experience. Coordinate Executive Town Halls and site visits -
Site Operations ManagerBank Of America Jun 2009 - Jul 2011Charlotte, Nc, Us- Change Champion - Process Adherence - Customer Delight - Associate Satisfaction - Process Improvement - Liason between site and Channel Business Partners -
Operations Manager - Central FulfillmentBank Of America Jun 2007 - Jun 2009Charlotte, Nc, UsManage a team of Loan Specialists through process improvement initiatives to increase revenue and decrease potential loss of borrowers by sending out complete and accurate RESPA documents. Decreased turntime for initial disclosures by 50% in 60 days. Mentor and coach Loan Specialists to drive efficiencies. Work with 25 Field processing centers to ensure borrowers receive accurate RESPA documents within the time allowed. -
Regional Production ManagerWmc Mortgage/ Ge Money Sep 2003 - Jun 2007Manage regional operations teams producing 2,000+ loans, $300M+ per month. Responsibilities include direct management of 75+ underwriters, floor managers and customer support specialists; training, building and re-structuring teams to maximize production; employee performance management; developing and implementing process improvements to improve efficiencies and reduce costs; analyzing the viability of complex loans, including appraisal and underwriting review, to maintain credit quality and reduce loan defaults; and working with sales teams to develop and maintain key broker relationships. Senior credit review decision-maker for regional production.
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Loan ProcessorLoanstream Dec 2002 - Sep 2003Processed conventional loans using several automated underwriting systems such as DU, LP, Clout, Clues and Assetwise. Ordered title work and appraisal, and reviewed preliminary settlement statement with borrower prior to closing.
Nicole Sims Skills
Nicole Sims Education Details
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Wright State University
Frequently Asked Questions about Nicole Sims
What company does Nicole Sims work for?
Nicole Sims works for Verus Mortgage Capital
What is Nicole Sims's role at the current company?
Nicole Sims's current role is Vice President Implementation Manager at Verus Mortgage Capital.
What is Nicole Sims's email address?
Nicole Sims's email address is ni****@****fic.com
What is Nicole Sims's direct phone number?
Nicole Sims's direct phone number is 1-972-576*****
What schools did Nicole Sims attend?
Nicole Sims attended Wright State University.
What are some of Nicole Sims's interests?
Nicole Sims has interest in Balletfitnessdogsreading, Ballet Fitness Dogs Reading.
What skills is Nicole Sims known for?
Nicole Sims has skills like Process Improvement, Mortgage Lending, Leadership, Training, Credit, Team Building, Banking, Loans, Mortgage Banking, Management, Underwriting, Performance Management.
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