Nicole Smith Email & Phone Number

In my current role, I am responsible for providing administrative support to the CEO, Director of Psychology, Medical Director, and Operations Director. My tasks include managing schedules, organising meetings, preparing reports, and handling correspondence. I coordinate Clinical Advisory Committee meetings, organise regular CPD events online, analyse data, and write reports for external companies. Additionally, I developed an app for the company to facilitate communication and information… Show more In my current role, I am responsible for providing administrative support to the CEO, Director of Psychology, Medical Director, and Operations Director. My tasks include managing schedules, organising meetings, preparing reports, and handling correspondence. I coordinate Clinical Advisory Committee meetings, organise regular CPD events online, analyse data, and write reports for external companies. Additionally, I developed an app for the company to facilitate communication and information sharing. I also serve as a liaison between top management and Psychiatrists and Psychologists within the organisation, as well as external companies. I possess excellent organisational and communication skills and maintain discretion and confidentiality at all times. Show less

In my previous role, I was responsible for developing and implementing policies and procedures, ensuring that the organisation complied with all relevant laws and regulations. I monitored and assessed compliance risks and developed risk mitigation strategies. Additionally, I conducted internal audits and investigations to identify potential issues. I made sure to stay up-to-date on changes in regulations and industry standards that may impact the organisation. I also worked towards fostering a… Show more In my previous role, I was responsible for developing and implementing policies and procedures, ensuring that the organisation complied with all relevant laws and regulations. I monitored and assessed compliance risks and developed risk mitigation strategies. Additionally, I conducted internal audits and investigations to identify potential issues. I made sure to stay up-to-date on changes in regulations and industry standards that may impact the organisation. I also worked towards fostering a culture of compliance throughout the organisation. Show less

As a Health and Social Care Trainer, I delivered various learning programs to staff of different levels working in the health and social care sector. I conducted several training sessions, including courses like Mental Health Awareness, Personality Disorders, Bi-Polar, Mental Capacity Acts, and Deprivation of Liberty Safeguards. I also provided Care Certificate training to various cohorts in different settings, such as a group of younger adults in Hertfordshire. The council is actively… Show more As a Health and Social Care Trainer, I delivered various learning programs to staff of different levels working in the health and social care sector. I conducted several training sessions, including courses like Mental Health Awareness, Personality Disorders, Bi-Polar, Mental Capacity Acts, and Deprivation of Liberty Safeguards. I also provided Care Certificate training to various cohorts in different settings, such as a group of younger adults in Hertfordshire. The council is actively encouraging young people to work, and I enjoyed teaching and supporting these cohorts while tailoring the sessions according to their specific needs.Additionally, I played a lead role in developing courses personalized to the specific training needs and requirements of companies, including new laws and legislation that impacted their company and staff. Developing packages for different health and social care sectors gave me an insight into how these sectors function. Some of these packages include Ligature Awareness, Community Treatment Orders, Person-Centred Champions, and Hoarding Awareness. I have also worked on applications for tender, which included responding to invitations to quote and completing the necessary paperwork.I have a strong desire to improve care practice by delivering high-quality training, and I enjoyed motivating my learners by being engaging and inspiring. I am innovative in my approach, always striving to improve the delivery of my programs and the development of my resources. Show less

During my time in this role, I built strong therapeutic relationships with patients in a PICU. I used a variety of interventions and activities to improve their inpatient experience and enhance their care. One such activity was using pictures, where patients could choose which image represented their current situation and which one represented where they wished to be. This activity allowed them to communicate their emotions in a different way, especially for those who struggled to express… Show more During my time in this role, I built strong therapeutic relationships with patients in a PICU. I used a variety of interventions and activities to improve their inpatient experience and enhance their care. One such activity was using pictures, where patients could choose which image represented their current situation and which one represented where they wished to be. This activity allowed them to communicate their emotions in a different way, especially for those who struggled to express themselves in a group setting. I also took on several leading roles, such as providing vocational and employment advice, coordinating activities, and assisting in individual and group therapy. I was responsible for auditing the ward and ensuring that CQUIN targets were met. This involved introducing new methods to make systems more efficient and teaching staff how to use software systems. Working with the MDT, I organized and facilitated activities that were appropriate for each individual's needs while taking into account their capabilities, limitations, and risk management. Another important aspect of my role was leading QI projects, one of which involved analyzing data on seclusion admissions to ensure that all staff members were taking the least restrictive approach to challenging behavior. Show less

Luton, United Kingdom

I was the lead auditor for the Mental Health Act in my previous role. My responsibilities included reviewing patient information and records both online and on paper to ensure compliance with the Mental Health Act (2005). I also ensured that any upcoming expiring sections or consent for treatments were escalated to the appropriate parties. Additionally, I completed care plans and risk assessments with patients and their families. On a daily basis, I conducted one-to-one assessments with… Show more I was the lead auditor for the Mental Health Act in my previous role. My responsibilities included reviewing patient information and records both online and on paper to ensure compliance with the Mental Health Act (2005). I also ensured that any upcoming expiring sections or consent for treatments were escalated to the appropriate parties. Additionally, I completed care plans and risk assessments with patients and their families. On a daily basis, I conducted one-to-one assessments with patients to evaluate their mental and physical health, identify potential risks, assess their activity engagement, Section 17 leave usage, medication adherence, and listen to any feedback they wished to give. These assessments were reported and escalated when necessary. I also gathered relevant information for weekly psychiatrists' ward rounds and coordinated patient appointments while collaborating with various teams and professionals. Working in a 28-bed inpatient ward, I had to balance the needs of service users, my auditing duties, and spending time working with service users towards their recovery. Show less

London, United Kingdom

During my MSc studies, I had the chance to workwith the research team in the psychiatry department at University College London. I contributedto the CIRLE project, which is a randomized controlled trial aimed at assessingthe clinical and cost-effectiveness of contingency management intervention in comparison to treatment as usual for reducing cannabis use and relapse in early psychosis. My role was to deliverpsycho-education to patients with psychosis individually and collect qualitative data… Show more During my MSc studies, I had the chance to workwith the research team in the psychiatry department at University College London. I contributedto the CIRLE project, which is a randomized controlled trial aimed at assessingthe clinical and cost-effectiveness of contingency management intervention in comparison to treatment as usual for reducing cannabis use and relapse in early psychosis. My role was to deliverpsycho-education to patients with psychosis individually and collect qualitative data by notingtheir progress every week. I also gathered quantitative data byconducting urine analysis tests. Additionally, I helped with the recruitment ofpatients and arranged room bookings by collaborating with earlyintervention staff. This experience has helped me develop skills to work with patients in the community and learn about the difficulties faced by researchers when working withclinical participants. Show less

Radlett

As a gymnastics coach, my key roles included lesson planning, leading warm-ups, supervising and teaching junior staff, and working one-on-one with children to help develop their abilities and skills.

Radlett

My auditing role involved traveling to a number of hospitals to collect data regarding Quality Improvement. I interviewed a range of staff one-to-one collecting both qualitative and quantitative data. I synthesised the data that I collected and presented it in a written report. Within this report I used the results found to make suggestions regarding future directions. I learnt how to target a report to a specific clientele depending on their requirements. This role also gave me an insight into… Show more My auditing role involved traveling to a number of hospitals to collect data regarding Quality Improvement. I interviewed a range of staff one-to-one collecting both qualitative and quantitative data. I synthesised the data that I collected and presented it in a written report. Within this report I used the results found to make suggestions regarding future directions. I learnt how to target a report to a specific clientele depending on their requirements. This role also gave me an insight into mental health wards and how they differ. Show less

Southampton

During my time at Southampton Solent, I was chosen to work as aresearch assistant. My main responsibility was to create a database that functioned effectivelyand efficiently. I inputted a large amount of raw data into this statistical software and completed the statistical analysis. Ialso wrote the results section for the paper that was being published. This experience taught me the significance of checking every value when inputting base data. Accuracy ofdata is crucialfor high-quality data… Show more During my time at Southampton Solent, I was chosen to work as aresearch assistant. My main responsibility was to create a database that functioned effectivelyand efficiently. I inputted a large amount of raw data into this statistical software and completed the statistical analysis. Ialso wrote the results section for the paper that was being published. This experience taught me the significance of checking every value when inputting base data. Accuracy ofdata is crucialfor high-quality data analysis. Show less

St Albans, United Kingdom

In my previous role, I was responsible for providing hands-on care to service users. My duties included assisting with washing,dressing, serving meals, feeding, and ensuring overall comfort for patients. AsI worked in individuals' homes,I was able to develop a good relationship and gain trust with service users while providing assistance to them and their families. Through thisexperience, I learned about theimpact of mental health on service users, theirfamilies, friends, environment,and social… Show more In my previous role, I was responsible for providing hands-on care to service users. My duties included assisting with washing,dressing, serving meals, feeding, and ensuring overall comfort for patients. AsI worked in individuals' homes,I was able to develop a good relationship and gain trust with service users while providing assistance to them and their families. Through thisexperience, I learned about theimpact of mental health on service users, theirfamilies, friends, environment,and social needs. This gave me an early understanding of the importance of encouraging service users to remain independent and take an active role in their own care plan. Show less

St Albans, United Kingdom

My main responsibilities included lesson planning, leading warm-ups, supervising and teaching junior staff, providing one-on-one assistance to children to improve their abilities and skills, and integrating children with special needs and mental health disorders into the group.

St Albans, United Kingdom

My key roles were serving customers, managing inventory, handling cash, addressing customer complaints, assisting customers with purchase decisions, and organising children's parties and adult groups with learning disabilities.

Master Of Science (Msc), Clinical Mental Health Science, Merit

The post graduate course focused on clinical practice in mental health and its current evidence base. This course has enhanced my clinical.

Bachelor Of Science (Bsc), Psychology, 2.1

Some of the subjects I covered included: Research methods, Developmental psychology, Psychobiology, Personality and Individual difference.

Education record

Master Of Science - Ms, Clinical Mental Health Science