Nicole Snethen Email & Phone Number

Oakland, California, United States

Oakland, California, United States

Davis, California

Client facing leader delivering on a large, complex portfolio of projects for the Shared Services Organization (SSO) clients and the campus community. Oversight and management of multiple tracks of work using consistent program and project management skills and practices. Active partner with managers, colleagues, and clients when assigned process improvement projects. Develop and maintain strong working relationships and strategic partnerships with stakeholders/customers. Lead and support functional managers in enhancing and improving service delivery. Supervise the SSO Help Desk team to support, prioritize, and meet the workload demands. Assure accountability for results. Maintain and report on individual performance goals.

Sunnyvale, Ca

Oversee diverse teams in the creation, management, and execution of quarterly objectives to include BEO detailing, human resources, and production of sales teams and sales cycles. • Qualify incoming leads, create proposals, and negotiate contracts as interim SMERF Sales Manager to secure a lasting revenue stream. Established reputation for efficiency and cost effectiveness.• Streamline processes by developing and implementing formal sales procedures, create and distribute complimentary sales material, and managing event production.• Source partners to expand range of new software related to event staffing, HR, CRM databases, and online web programs including mobile app implementation for the sales team.• Maintain all aspects of HR procedures including new hire orientation, recruiting, training materials, managing technical ramp-up infrastructure, implement sales tools, and benefits and compensation.

Sunnyvale, Ca

Direct marketing plans and budget to ensure maximum productivity and efficiency for events from inception to end. Remotely manage teams to guarantee quality of work and execution of daily sales and marketing activities. • Designed and oversaw distribution of quarterly newsletters, emails and other market material to streamline communication and make sure information was accurately passed along.• Championed a wide range of HR initiatives including benefits and compensation programs, updating personnel files and database, plan quarterly employee meetings, and develop new hire trainings.• Created a sales and marketing training program to educate employees on innovative sales techniques used to pursue prospects, identify needs, promote products and services, and retain accounts.