Nicole Soodul Email & Phone Number

Trenton, New Jersey, United States

Hamilton, New Jersey, United States

• Managed all aspects for Domestic and International Customer accounts.
• Improved and implemented numerous order and shipping processes, increasing customer satisfaction.
• Answered phone calls and email inquiries and provided excellent customer service and product knowledge, bringing in new accounts and increasing sales by 25 percent.
• Provided direction and support to multiple warehouses to meet shipping deadlines.

Dayton, NJ

• Expertly mentored Junior Account Reps enabling our company to bring in new business.

Dayton, New Jersey, United States

• Managed all aspects for multiple client accounts.
• Properly set up client accounts and products to achieve accurate order processing and reporting.
• Worked with IT Department to ensure proper setup of all EDI accounts.
• Provided direction and support to warehouse personnel to ensure timely processing of orders to meet and exceed sales goals.
• Communicated proactively and professionally to clients any issues involving customers, orders, items, pricing, inventory, and other elements involved with day-to-day business, increasing client satisfaction.
• Prepared workorders and provided direction to the Assembly Department to make sure client projects were completed on time to meet deadlines.

Cranbury, New Jersey, United States

• Managed all aspects for multiple client accounts.
• Provided monthly sales forecasts to Customer Service Manager for each client. Recognized for outstanding performance in sales forecasting.
• Properly set up client accounts and products to achieve accurate order processing and reporting.
• Provided direction and support to warehouse personnel to ensure timely processing of orders to meet and exceed sales goals.
• Communicated proactively and professionally to clients any issues involving customers, orders, items, pricing, inventory, and other elements involved with day-to-day business, increasing client satisfaction.
• Worked with Assembly Department Manager to make sure client projects were completed on time to meet deadlines.

Hamilton, New Jersey, United States

*Assumed decision making responsibilities in Manager’s absence. *Accurately keep track of the Wal-Mart business, our largest account, and reported order trends, order cuts and any issues to Sales and Management.*Conducted weekly Wal-Mart team meetings to ensure we were meeting Wal-Mart performance goals and provided meeting minutes to the team and.

Hamilton, New Jersey, United States

*Processed and invoiced all Wal-Mart USA and Wal-Mart Canada purchase orders in a timely manner, to meet deadlines.*Courteously responded to Wal-Mart department manager inquiries and resolved all issues to their satisfaction. *Effectively communicated customer needs to Wal-Mart Department Managers ensuring customer satisfaction.*Accurately keep track of.