Selling $9.8 million in event sales; events ranging from weddings, corporate events, proms & social events with clients locally, out of state & out of countryExecuting 570+ events from the initial phone call/email to walking the client out safely the night of their eventObtaining 100+ positive 5 star reviews from clients on Google, the Knot, Wedding Wire, & ZolaCollaborating with third party vendors to create, develop & execute a new websiteCreating & developing an online community for current & perspective clients @nicoleplanevents on InstagramWorking with a third party vendor for a new wifi systemDiscovering & maintaining relationships with outside vendors (i.e. Styled Shoots)Leading clients through a successfully event process from start to finish with contracts, BEOs & paymentsDistributing email leads to the team based off individual’s strengths Coordinating with management, departments & servers for successful event executionAttending weekly staff meetings & communicating needs for upcoming eventsManaging teams of 5 to 60 employees for successful event execution Communicating event expectations & goals to management & event staffContinuing to learn & grow by attending industry events, including The Special Event (TSE) & the Wedding MBA conferenceGuiding couples & clients through postponing their events due to COVID-19

o Supporting the Director of Catering and Catering Sales Manager with the execution of catering functions throughout the venueo Assists Director of Catering and Catering Sales Manager with the outlines of all details of events in the form of Banquet Event Orders and other reports so as to provide timely information to hotel departments regarding set-up, purchasing, and scheduling needso Distributes Banquet Event Orders to appropriate hotel departments to facilitate efficient purchasing, planning, and employee schedulingo Works with the accounting office to ensure all billing is handled correctly o Provides outstanding customer service to clients to ensure total guest satisfaction o Works on special projects as assigned by the Director of Sales/Catering and Catering Sales Managero Attends all applicable hotel meetings: Sales and BEO review meetingo Distributes Reader Boards and Daily Event Report from Delphio Team player with all department personnel including housekeeping, F&B, reservations, sales, front office, accounting, etc. o Assists in building strong relations with other hotel departments, employees, and outside agencies and vendors

o Checked guests in and out of the hotel in a professional, yet fun mannero Assembled amenity baskets for Kimpton Karma Members with thought and careo Recommended local restaurants, beaches, trails, and other points of interest to guestso Coordinated with housekeeping to ensure guests’ rooms were clean and serviced properly o Answered phone calls and emails with a fun, can do attitudeo Motivated teammates with goal oriented and gratitude boardso Completed daily check lists with teammates o Coordinated with sales on various group and wedding blockso Intently listened to guests wants, needs and complaints and acted accordingly

*Coordinated all elements as a vendor at festivals such as applications, preparing for the festivals, set-up and take down, environmental health permits and managing the booth*Festivals include Gilroy Garlic Festival, Corning Olive Festival, ZAP Festival, and Mountain Mandarin Festival*Organized and lead tastings while educating and promoting the public about Lucero’s story and products*Prepared and lead meetings with business partners *Set goals to meet and exceed previous years profits at events*Researched and approved our event lineup*Collaborated with multiple departments to prepare for events with needed supplies*Finalized profit and loss statements for each event *Motivated tired staff on long event weekends*Modeled excellent customer service behavior*Projected event costs in order to determine our attendance*Coordinated and implemented tastings, tours, and luncheon for groups of 50 people*Coordinated Spring Bloom Event for 700 attendees*Contacted and worked with marketplace and food vendors*Managed and arranged olive grove tour tickets*Delegated coworkers and volunteers for day of event position duties*Contacted and worked with non-profit and wine garden vendors

*Hosting our annual car wash and Walking With A Purpose for the Alpha Gamma Delta Foundation, which supports Diabetes research *Held Membership Coordinator position from December 2011 to December 2012*Committee member of Greek Week 2012 committee *Coordinated the canned food drive for all Greek Life for Greek Week 2012

*Answer parent and student phone calls and emails in a respectful and helpful manner*Assist with laminations, copying, distributing mail, and any other projects given*Led guided tours of University Housing to prospective students and families

*Volunteered for a week at various places in San Francisco*Assisted at the 75th Anniversary of the Golden Gate Bridge*Aided at the 2012 Autodesk University convention for Dakota Events

*Member of the program from September 2010 to May 2011 learned about government in college, what California State University, Chico has to offer*Hosted events like blood drives, closet clean outs, and shadow programs*Facilitated a group of fifty freshmen through their first year from August 2011 to May 2012 with small group activities and larger group informational meetings*Assisted to organize retreats, plan meetings, host and speak at meetings *FLO mentor for a FLO freshman from January 2013 to May 2013

*Classroom Aide at Citrus Elementary from September to December 2010 *Performed 30 hours in one semester helping 4th graders with their schoolwork.*Completed 30 hours at Sonoma Developmental Center in March 2011 helping to provide fun services to those with disabilities, such as a dance, lunch, and bowling.*Accomplished 30 hours at Yountville Veteran Home in March 2013 having conversations, playing games, and attending a church service with veterans.

*Assisted with the Spring Jamboree for two years*Supervised the arts and crafts booth at Spring Jamboree *Assembled hundreds of Easter eggs*Helped at Breakfast with Santa for two years *Assisted children at the craft table.*Monitored and took pictures at the photo booth.

*Aided the employees with disabilities with their tasks at the nursery.

*500 students living in Whitney Hall*Was responsible for 31 freshmen*Conducted meetings, mediated situations with residents, made advertisements, monthly boards, newsletters, and decorations, and was a community builder

*Volunteered to help with 2011 Walk to End Alzheimer’s in Chico, California. *Helped with the Kick-off Party for sponsors and team captains *Sent out welcome walker packets and created scrapbook.*On the committee for the Modesto’s Walk to End Alzheimer’s*Posted on social media on behalf of the Walk to End Alzheimer’s for Modesto and Chico