Nicole Travers Email & Phone Number

Plymouth, Ma, Us

Charlestown, Ma

Greater Boston Area

• Utilizes Microsoft Excel to design and maintain detailed, interactive dashboards to support departmental and clinical staff. Analyzes dashboard trends and creates data visualizations to present to team members.• Develops, coordinates, and implements quality improvement projects to improve workflow practices or clinical outcomes. • Cleanses data and runs reports on an ad-hoc basis to support various department needs.• Maintains the integrity of patient information by accurately entering clinical information and demographics into electronic health records in a detail-oriented manner.• Reviews patient charts to extract data for hospital-based statistics and regulatory agencies such as UNOS/UNET, CMS, and Medicaid. Ensures compliance with all government reporting requirements and proper quality outcomes monitoring. • Provides administrative support for technical issues within the department. Collaborates with management to improve technology workflows.• Manages UNet and transplant software user accounts and permissions. Trains new staff members to successfully utilize software for effective work practices.

Boston, Massachusetts, United States

• Organized, indexed, and scanned medical records into online medical record databases.• Transformed medical records room by uploading backlog of paper medical records onto online medical record.• Answered a high volume of incoming telephone calls and recorded accurate messages utilizing departmental software or routed call to appropriate person.• Performed clerical tasks such as photocopying, faxing, mailing, sorting/distributing documents, and scheduling appointments.• Routed documents for signatures or authorizations. Interacted with clinical staff to ensure all patient records are documented into online database accurately and adhered to protocol.

Master Of Business Administration - Mba, Healthcare Management

Bachelor Of Science - Bs, Healthcare Management

Associate Of Science - As, Medical Information Management