Nicole Travers Email & Phone Number

Charlestown, MA

Greater Boston Area

• Utilizes Microsoft Excel to design and maintain detailed, interactive dashboards to support departmental and clinical staff. Analyzes dashboard trends and creates data visualizations to present to team members.
• Develops, coordinates, and implements quality improvement projects to improve workflow practices or clinical outcomes.
• Cleanses data and runs reports on an ad-hoc basis to support various department needs.
• Maintains the integrity of patient information by accurately entering clinical information and demographics into electronic health records in a detail-oriented manner.
• Reviews patient charts to extract data for hospital-based statistics and regulatory agencies such as UNOS/UNET, CMS, and Medicaid. Ensures compliance with all government reporting requirements and proper quality.
• Provides administrative support for technical issues within the department. Collaborates with management to improve technology workflows.

Boston, Massachusetts, United States

• Organized, indexed, and scanned medical records into online medical record databases.
• Transformed medical records room by uploading backlog of paper medical records onto online medical record.
• Answered a high volume of incoming telephone calls and recorded accurate messages utilizing departmental software or routed call to appropriate person.
• Performed clerical tasks such as photocopying, faxing, mailing, sorting/distributing documents, and scheduling appointments.
• Routed documents for signatures or authorizations. Interacted with clinical staff to ensure all patient records are documented into online database accurately and adhered to protocol.

Master Of Business Administration - Mba, Healthcare Management

Bachelor Of Science - Bs, Healthcare Management

Associate Of Science - As, Medical Information Management