-Develop and cultivate strong relationships with Corporate clients-Provide customized, detailed presentations for prospective clients while maximizing profitability-Establish & maintain negotiated rates for corporations with travelers coming in to the area (global and local)-Worked to ensure successful stays for guests -Worked to ensure an excellent customer experience to promote brand loyalty-Facilitate the logistical planning and execution of all events to ensure quality standards for services as well as thorough follow up evaluation of customer satisfaction-Provide site tours of the venue, as well as local area to demonstrate value-Strengthen cooperative relationships with representatives of community, consumers, employees, and public interest groups by creating high-impact development plans and presentations-Work closely with Chamber of Commerce and Convention Bureau to ensure new companies coming to the area feel welcomed, have necessary resources provided to them, and are familiar with the hotel and Spartanburg

-Created individualized event proposals with menu, schedule and quotes-Managed client groups - including guest room blocking, coding and payment, welcome packages, transportation, and all event needs while onsite

-Organized all aspects of each event from inquiry to conclusion follow up for high-end, influential clients ranging from politicians to Hollywood celebrities to large companies such as HBO and ESPN