Providing comprehensive administrative support to Jacqueline Nisbet.Managing calendars, scheduling meetings, and coordinating travel arrangements.Handling correspondence, preparing documents, and managing filing systems.Assisting with client communications and relationship management.Supporting project management tasks and ensuring timely completion of deliverables.

Renewed BEE Certificates Maintained clientele relationshipsPlatforms worked on include:o UIF : Submitting UIF in accordance to salary registers kept. Registering clients on UIF. Adding Banking details. Requesting payments.o SARS: Registering Public Officers. Adding clients on company profile. Downloading Statements of Accounts and maintaining a spreadsheet of client's submissions and payments. Submitting EMP201/501/VAT when R0.00.o CIPC: Submitting Annual Returns according to turnover given from director. Registering and Deregistering Companies.o WCA/RMA: Submitting turnover given from director. Adding Client to profile.o SAGE ONE: Quotes. Invoices. Data Entries.o SIMPLE PAY: Pay slips. Data Entries. o E-TSHWANE: Submitting water and electricity meter readings monthly.o MADIBENG: Downloading monthly statementsSee attached Letter of Experience / Recommendation

Provided administrative support to the team.Assisted in managing schedules and appointments.Coordinated events and meetings.Handled client communications and maintained records.Supported various administrative tasks as needed.

o Vendor Invoiceso Analyzed invoices to ensure pricing accuracy.o Data entryo Trained and served as mentor to new employeeso Provided assistance for other customer service representatives when needed.o Rendered customer service to clients via email or telephoneo Cash on hand control / daily cash-upo Worked closely with workshop manager, technicians and accounting personnel.o Coordinated closely with customer service personal.o Kept an organized filling system to safely maintain client recordso Keep office supplies stocked, organized and area clean.o Provided a daily prefixed list of inventory needed for parts that will be used in servicing vehicles in the next 2 dayso Directed daily visitors to the proper area of operations/individuals.Systems used to operate include▪ Automate▪ E-Toyota One▪ Service Plus

o Assisting clients with vehicle financeo Loading applicationso Seek bank approval on financed and leased dealso Experience using XDS to do credit checks on clientso Keeping an up to date spreadsheet of applications received, approved, declined, or cancelledSystems used to operate include:▪ Signio▪ Dealerpoint▪ XDS

o Assisting clients with vehicle finance through all the bankso Loading applications via Seriti and sending it to banks o Structuring of client deals o Offering of Value added products - Warranties, Auto Armor Products, Tyre and Rim Warrantyo Offering Traffic shortfall cover, Life cover, etc.o Signing up Finance Contractso Collecting and verifying of clients FICA documentso Maintaining Complianceo Meeting Administrative responsibilitieso Maintain a good relationship with Representatives of various financial institutionsSystems used to operate include:o SERITI